Liltracker Reviews

Fantastic customer service and very quick to respond They offer such great products for the entire family with convenience and quality Would buy again

They say they love to do support and they aren t kidding Joya knew the products inside out and was able to talk me through absolutely everything I needed to know in a single phone call The communication was speedy and follow-up rock solid A pleasure to deal with these lovely folks

The watches are a lifesaver for parents who have kids who are starting to become more independent I love that they are easy to use have a GPS tracker and that my kids don t need an expensive smartphone to keep in touch with us And customer service is great too

bought two of these watches for my children I found the set up a bit tricky but Joya in customer care was absolutley amazing in getting the watches up and running for me Joya provided the best customer service I have experienced in a very long time I am extremely happy with the watches Good quality and have all the features I was looking for my kids think they are pretty fun too Would highly recommend these watches for any parent

My experience with Lil Tracker and customer service Jonathan Boyd has been nothing short of amazing This man went out of his way on more than one occasion to make sure I was completely satisfied with my purchase and walked me through setting the watch up My grandson loves his watch and I am at peace of mind knowing I can locate him at any given time Thanks again Jonathan for all your help You rock Melinda

Joya T from Lil Tracker Support Team has been so helpful It made me feel the company cares for its customers with utmost care and respect My kids watch got damaged in water and Joya T walked me through all options to recover the watch and when that it not work offered me warranty options for a replacement Amazing support team member you have LILTRACKERS

Top notch customer service a company that stands behind their product No product is perfect but the team at Lil Tracker does all they can to take care of their customers Yes as other reviews have mentioned the app is not great hopefully Lil Tracker creates their own app one day Sadly I m in the US where too many people own guns My kids are literally in a lockdown RIGHT NOW because of an altercation with a shooter near their school I was able to listen in to both of my kids classrooms to know that they are safe I was able to relay this to other parents who all wanted to know what watch they have so of course I let everyone know it s Lil Tracker That kind of peace of mind is priceless I have also never had an experience of emailing or calling a company years later and speaking to the same person Joya is my customer service buddy My kids are hard on these watches and Joya has helped me everytime Also I have not found any other watch where you can use a SIM card of your choice We simply don t need a 20 plan x2 watches so the cheaper T-mobile plan works for us

Watch works great for my child Great experience with this company