Overall customer experience for Linenclothing is overwhelmingly negative, with a significant majority of reviews accusing the company of being a scam. The primary complaints revolve around severe discrepancies between advertised and received products, with customers consistently receiving items of poor quality, wrong sizes, and incorrect colors. Delivery times are a major issue, with orders frequently taking one to two months to arrive, far exceeding estimates, and some never arriving at all. Customer service is described as non-existent, with reports of the company not responding to emails regarding undelivered orders, incorrect addresses, or refund requests. The returns and refund policy appears ineffective, as customers report being unable to return items or get their money back despite clear errors by the company. A few positive reviews mention stylish products, accurate descriptions, quick delivery, and good quality, but these are isolated exceptions. The company's trustworthiness is severely questioned, with multiple reviews labeling it as fraudulent and advising others to avoid it. The product quality is generally condemned as the worst ever seen, with materials and stitching being cheap and inferior. Overall satisfaction is extremely low, with many customers expressing profound disappointment and feeling deceived by false advertisement. The brand's reputation is heavily damaged by these consistent and severe complaints across multiple aspects of the shopping experience.
What customers love
- Stylish clothing products
- Products as described in specification
- Comfortable clothing
Common concerns
- Products drastically different from advertised pictures
- Non-existent customer service and no response
- Items received are wrong sizes, colors,
Last updated 4 months ago
