Livingdna Reviews

Great Customer Service

This company has great customers service I had several questions and concerns I asked about over the course of several emails Clare answered each one in a timely manner She was very pleasant and professional I appreciated her correspondence addressing my concerns enabling me to reach a decision and I was happy to place my order

I had serious problems with spanish

I had serious problems with spanish customs stopping the package and asking for documentation I had no idea how to get The team specially Clare from Living DNA help me in an efficient kind and useful way Despite that the supervisor of the customs decided to return the kit to the sender and then Living DNA sent me another kit for free I can only be grateful for the attention I received

Living DNA was very responsive via email conversation

Living DNA was very responsive via email They assigned a single agent to stay with me throughout our correspondence and resolution of issues Well reasoned questions were answered with thoughtful solutions Clare M was particularly helpful and much appreciated

I love science and are a great admirer

I love science and are a great admirer of the latest progress in DNA reserch Its importent for all people to get more knowledge about who they are To learn more about ancestors are crucial for deeper understanding about humanity Just do it

Living DNA is the Greatest of All

I have great experience with Living DNA team I have ordered Kit with untracked I have missed but soon I told them they immediately send the new kit with tracking I received and send back to them after taking my Swab sample Unexpectedly I have got my results before my expectations of 3 Weeks They always response their customers very much quickly and solve each and every problem Their Ancestry tests are very much deeply then all others Other companies such as My Heritage Ancestry 23AndMe Family Tree DNA and more only give results with big regions like South Asia North America Eastern Africa Northern Minority Chinese etc However they divide ethnicities in deep like Sindhi Balochi Tamil Gujrati Bhutanese Spanish Czech Alaskan Irish etc No other company do like this Means no other company have such deep analysis They have deep analysis on British and African Ancestry too I highly recommend to all that must take this test once in a life They also update their regions and all other things without cost

Good Solid Helpful DNA Analysts

This really is a very good Company to have your DNA analysed Any queries are dealt with promptly and the staff are very helpful and informative giving realistic and honest answers to customers They don t embellish when answering and if they don t know a question they will make inquiries at another department They have branched out introducing DNA relative matches and this helps a great deal when comparing with other sites Living DNA is an asset to the world of Genealogy

They responded promptly to my email

They responded promptly to my email request for information and were very nice about my delay in getting the sample back etc Clare the rep was very kind and I appreciated her understanding They did not make me feel like a fool for taking so long and as noted above answered very quickly

Living DNA is a marvel waiting to be revealed

I ordered my husband a Living DNA kit last year and we were fascinated with the results - and it confirmed thoughts on his ancestry that we had not been able to confirm due to lack of records in the US We ve loved contacted some of the matches we received I can t wait to receive the results of mine

Very fast response and clear explanations

Emily G was so helpful when I couldn t work out how to message DNA matches She responded very quickly and really clearly with excellent explanations This enabled me to contact people who share DNA with me and may enable me to find out who my great grandfather was Great service thank you