Llbean Reviews

First call in to complain about

First call in to complain about exchange became a return but customer service is just so nice that you just have to buy another one kind of experience

First class company where you always

First class company where you always get someone normal from Maine on the phone to answer any issues Have never had a bad experience with them on the phone

I have had nothing but amazing customer

I have had nothing but amazing customer service experiences with LL Bean and will continue to do business with them for this reason They also have great products Jeana

Good products good service

They make good products ship in a timely manner I have never had a problem with their service or products I have returned some products due to fit They are always gracious about returns

Duck Boots

I love their duck boots order a size down though so a size 10 get a 9 unless you want to wear a very heavy weight sock then stick to your 10 which is what I did because they sold out of the 9 not a big deal even with the rag wool socks my feet didn t feel like they were swimming in the 10 boots I got my daughter the 9 in the 6 inch boot and it also felt just fine to me They keep your feet warm without the lining if you wear warm socks the grip on the bottom is nice as well you can always buy the shearling lining just watch the size because it s not the same as the shoe a size 10 shoe I believe takes a 9 you ll have to read the chart or call customer service I recommend this boot for rainy or snowy days

Ordered the ll bean blankets for my

Ordered the ll bean blankets for my wife for Christmas and she loved them There are always online discounts so I ordered two of them and she is very happy with how soft they have stayed after washing

Great Selection

I love LL Bean s selection of clothing and outdoor gear For the holidays I got a utility jacket with plaid lining and I have been wearing it nonstop The sales people are always very helpful

Love the Freeport Store

Tons of fun to go to the actual store For years I had ordered online but now that I m in Maine I thought I should go to mecca and I m not sorry I did Several buildings lots to do and see it s almost like a theme park