Loona Reviews

Loóna - fall in love with sleep again

loona.app
3.95
92 reviews
Great Rating
Based on 92 user experiences

Rated 3.95 out of 5 by 92 Happy Customers

65.2%
9.8%
2.2%
0%
21.7%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
L

Enjoy most if the storyline but the

Enjoy most if the storyline but the narrator and music is greatMusic is very relaxing
C

Prompt customer support

Customer support was great for refunding me the first payment going through when I asked for a refund and getting back to me quickly
D

Liked the stories

Liked the stories color schemes and music but there are free resources elsewhere and I couldn t afford the fee
D

very helpful

The activities they give you before you go to sleep are cool and kind of fun Beautiful scenes I only gave it four stars because it didn t work for me but the support fairies were great to work with
A

I was unhappy at first but it got resolved

I was unhappy at first I tried the Free Trial I liked it but didn t seem to use it as often as I thought I would I made sure to send an email to cancel the trial before auto-charge date to avoid being billed I got a notification from my bank that I was still charged 59 99 plus Overdraft Fee I tried to call customer service but they only provided an email I sent an email 3x and finally got a response They resolved the issue and gave a refund Otherwise good content
T

I truly enjoy using the lo na app

I truly enjoy using the lo na app It is a wonderful sleep aid The stories and coloring scenes pair well together I have a very difficult time falling asleep and staying asleep The lo na app has almost always gotten me tired enough to fall asleep I also like the new feature of setting an alarm There are some improvements that I would also like to see such as more sleepscapes being released more variety of color within each sleepscape the ability to choose the music that I want to hear during a sleepscape and a sleep timer that stops the sleepscape after a certain number of minutes if you happen to fall asleep while using the app I know that the lo na team are always listening to their customers ideas and I have already seen suggestions turned into reality with the app updates
S

This is an outstanding app that I have

This is an outstanding app that I have a hard time being without It s kind of like a security blanket because I do have insomnia It would have gotten five stars except for the technical difficulties I will say that the technical support got back to me in a timely manner and resolved my problem within a day I do encourage people to get the premium version and always recommending it to friends and family -
T

It s the people for me

I enjoyed this app for the most part but found that I gravitated to the escape games mostly The graphics music and stories were lovely and calming I didn t truly give the app a chance I couldn t justify the cost However I had absolutely astounding customer service When I mentioned that I wanted to cancel my membership they were on it in a flash I was dealt with in a kind manner and even asked what my inhibitions were If I had money to use this app I would likely come back because of the people behind it
J

For me it s one of the best things to

For me it s one of the best things to come along to help me get to sleep in a long time It really helps my mind to settle down with it s soothing colors and the comforting voices of the narrator I also like the large variety of Dreamscapes I find myself looking forward to bedtime

About Loona

Loóna is the first app that lets you quickly disconnect from a long stressful day and get in the right mood for sleep.

United States

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