S
Sue Yates
Not impressed at all
Not impressed at all This is the first and last time I will use lottie I hit the No thanks I do NOT want any phone calls from the various care homes I was looking at All I have had is phone calls from most of the homes as Lottie has informed them I wanted a call from them I have explained each time that it was lotties fault that they meaning the care homes had been given false information and wasted their time I also explained to them that I would be telling lottie about their own poor service It is infuriating that as a user I have to give much more information than I wanted before I could see care homes but to have the given information ignored by the same company shows what little worth they have in the care home sector What a waste of my time and also a waste of the care homes personnel s time who made the calls to me