Lottie Reviews

The UK's Best Care Homes, Home Care & Retirement Homes | Lottie

lottie.org
4.63
84 reviews
Excellent Rating
Based on 84 user experiences

Rated 4.63 out of 5 by 84 Happy Customers

71.4%
23.8%
2.4%
1.2%
1.2%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
M

A good starting point

Is useful as you have the opportunity to look at a number of care home options in one place The descriptions are clear and concise and hopefully do not contain bias just facts
L

General information on properties

It was actually the same as the info l saw on line but you did also show other relevant properties
R

Very helpful

Provided very useful information on Marriott House Chichester Will arrange contact I do not need further information at present Thank you
R

Respite care

Ruby was really helpful without being pushy the selection of care homes was good and representitive of the area Information was clearly presented and gave some useful links Appreciated the offer of future help should it be necessary
M

I spoke to Katy from Lottie- what a

I spoke to Katy from Lottie- what a delightful lady What a caring human being She is certainly in the right profession She treated me as if I was a friend not a stranger Lottie if all your people are as wonderful precious as Katy then you really are a superb organisation I wish you all well Kind regards Judi Goldman
K

Seems a good and professional service

Got a useful short list for visiting carers Quick and easy to do and felt secure I would not be chased by care companies In the end did not act upon it at the time as circumstances improved slightly but feel ready to do so when required
B

Great Service from Lottie

The Assistant from Lottie was very helpful in assisting me with research into Care homes for my Mother She interceded on my behalf with the care homes which helped me eliminate establishments and quickly make decisions about the homes when time was an issue She offered a great service
E

Easy to use great resource

Lottie provided a good shortlist of highly rated care providers several of whom got in touch with me and offered to meet and discuss the care requirements we have Simple and easy to use Useful site
F

Respite Care for my mum post operation

I had to find a care home for my elderly mother to go to after a hip replacement operation I did not know where to start and knew nothing about care homes She needed a short stay and the Lottie representative explained everything to me and was very reassuring and caring She really put me at ease and started looking at suitable care homes for me From that I started to get a much clearer picture of what the options are She also spoke to managers at the homes so that when I phoned them it was much easier to get through and speak to them
C

Help in tricky times

We were in a rush to find a home for my father who has dementia as my step mother wasn t able to cope with him any more everywhere we found shut after assessment due to covid but Will kept helping us find alternatives and we found somewhere covid free in the end Its location was far from ideal but the care excellent and he s in safe hands till we find somewhere with a large garden Will also made a huge difference to our search by advising it transpired correctly that we d been badly advised as to the level of care needed His advice opened up far more possibilities and I m very grateful to him Lottie worked for us

About Lottie

Lottie is a free service that helps you find the UK's best care homes, home care and retirement properties near you.

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