Lovevery Reviews

Worst customer service

They do not let you post negative review on their own website Cannot believe they retire the best toy grip canister set after I prepaid I even was trying to pay extra to get the old toy their customer service did not let me to buy it when they had stock Later they told me they were out of stock and no longer have it This is must be a joke The quality of the newer version toys are bad has defects and looks cheap as well My baby does not like the newer version so has to return it Their customer service is terrible to work with and even does not know how to calculate the refund Very disappointing experience

I have a problem with my order

I have a problem with my order I have paid 97 in a few days I will have to pay the next package 97 while I have not received the previous one and there is no response to my emails and messages I feel very disappointed

Very dishonest company

Very dishonest company They trick you into a subscription and then refuse to refund you for boxes Appalling and dishonest customer service Interestingly this seems to be a theme among other commenters Strongly recommend against buying from them There are far superior and more honest companies to buy from

Absolute scam artists

Absolute scam artists Toys are crisp quality Customer service is terrible Some of my order was missing they never replied to contact

High quality boredom subscription

High quality products however my little one got very bored very quickly with them Second when I first subscribed there was only a subscription until 2 with no mention of further packs I still went into my account to cancel the subscription just to be safe but it stated there was no subscription to cancel So you xsn image how annoying it was to find out they extended the range and just resubscribe me

Still haven t received kit no response from customer service

Ordered from the Australian site on 28th March and the order is still unfulfilled and it is now 12th April The estimated delivery time is 2-8 days but I still do not know if I will ever receive my order Have contacted customer service over a week ago and still now response Very disappointing considering how much these kits cost

Dishonest

The recent Black Friday promotion is dishonest I have had one play kit before It was good quality and well used but very expensive for the combination of toys The recent Black Friday promotion clearly states everywhere 30 off our Playkits which would be a 25 discount on most kits I went to order one imputing all the details eventually getting to the end where the discount code can be applied and it s 10 off Eventually located the t cs and it s 30 if you buy 3 play kits Crap marketing really frustrating and absolutely will not buy another thing from them

Terrible customer service and sleazy practices

Echoing other reviewers- customer service soured my experience of this company The items are lovely but customer service can t use an excuse of we re receiving more emails than normal to justify taking weeks to respond to people Hire more employees if your business requires it Also I find it a sleazy business practice to force people to subscribe to additional kits People should be able to buy just what they want without having to remember to cancel if they only wanted one or two kits etc I can t think of a single honest forthright reason that customers should be forced into a subscription

Horrible company

Horrible company They trick you into getting a subscription Provide no notice that you are signing up for a subscription when you think you are just buying one toy Do not order from here They hold onto your credit card info without your permission