Luxuryescapes Reviews

Brooke was a delight to deal with

Brooke was a delight to deal with very polite friendly and quickly resolved my enquiry whilst making me feel at ease and reassured Thank you Brooke

5 star service

Wanda P was amazing to deal with She responded so quickly and contacted my hotel for me instantly I had all my queries resolved within a few hours which was really unexpected Could not be more grateful 5 star service

Best customer service experience Natasha K you are a gem

I just had the most amazing customer service from Natasha K today What a GEM she is A huge thank you Natasha for making what was a stressful situation for me to be a very seamless and effortless experience I can t thank her enough I ve used luxury escapes on many occasions over the years and always loved my experience but after today I m now an avid fan of luxury escapes thanks to Natasha

Needed to cancel a room on my booking

Needed to cancel a room on my booking with short notice Joseph F Kam we re both very helpful in accommodating this for me I received a credit for same amount I paid to use by 12months I ve booked many trips via Luxury Escapes great deals great staff making the trip very enjoyable

Great Customer Service

Great Customer Service Needed help with a Luxury Escapes booking Jennifer C responded promptly was very helpful and solved our problem

Easy and professional

Had a very professional easy experience with JenniferC today updating my profile details given my change of circumstance Always get great feedback from these guys which is y they r our go to place when we need a holiday

Great service from Lisa B

Great service from Lisa B Extremely helpful and kind Great to get help from within Australia First time using Luxury Escapes but definitely won t be the last Thanks again Lisa

Prompt service

Jessica M undertook to contact the resort I will be going to on the 26 Dec to clarify an issue and promptly came back with the answer