M6toll Reviews

Driving vulnerable people on holiday

Driving vulnerable people on holiday sat nav took us on this toll road We have disability vehicle so thought we would most likely be exempt Pressed help button when ANPR didn t recognise us No help Paid Contacted Couldn t care less attitude from customer services 7 fee to register as disabled which must be paid annually No refund of the 9 70 paid Over a week to reply to emails Just dreadful Avoid I will carefully programme my phone if I m in the area in the future Makes the Dartford Crossing seem like heaven and a quarter of the price

Ended up on first and last time not

Ended up on first and last time not user friendly didn t say it was cash free until your on it I can see why it s one of the emptiest roads I ve been on total rip off and I can claim my money back on that note you have to p ss around getting a receipt which isn t available for 48 hour on another note Birmingham is a dump

GREED PURE GREED

Your toll pricing is extortionate for a HGV joining T3 going south to M42 only couple less than using the whole length absolutely ridiculous PURE GREED that s all it is PURE GREED

avoid avoid avoid

this is an absolute disgrace of a toll road and a scam to boot over priced no receipt given and un helpful staff on the intercom avoid at all costs the UK government should hold their head in shame for allowing this nonsense with all the other costs drivers have to pay these days what a complete rip-off never again

Literally highway robbery

Literally highway robberyThey ve stopped even pretending to be a real business and won t even give a receipt now you have to put the work in to be robbed yourself The response given below is just incoherent Not only was it perfectly possible before the changes to present me a ticket for the length that I d travelled so your explanation is manifestly wrong but the service online does not recognise either my card or registration wrong on both points Every review on here says the same thing since the change Reverse it this is just appalling customer service no-one wants a receipt 2 days later that they have to work for in what world did you mistake this for a good idea

This road is easy to avoid going North

This road is easy to avoid going North to South even though the satnav wants to take you on it I had to go to Solihul yesterday coming back the dam satnav would only direct me to this toll road After driving miles to avoid it I eventually had to let the satnav have its way I only stopped at one toll booth guessing I did maybe 5 miles on it looked at my bank in the evening 9 70 charge then this morning another 1 70 so 11 40 to travel around 5 miles if that I am retired so I cannot claim this money back as an expense Not even any foreplay before they gave it to me If the maximum charge is 9 70 then what is the extra 1 70 for this morning

How does this happen

How does this happen Everyone who used to press a button for a receipt now has a 10 min job going online you can t just put your reg in and it pings up the journey nooo you need to remember date reg which card you used How to pee off every all your customers I m shocked at this decision

Used the M6 Toll yesterday

Used the M6 Toll yesterday I used it because the exit for Lichfield is on there cannot believe the cost of that road anyway tried to download my receipts and my PC wont let me connect because the site is unsafe This server could not prove that it is customers m6toll co uk its security certificate expired in the last day They take a fortune for the toll and cant even keep on top of their own website