Madeindesign Reviews

I checked stock and was advised only one in stock my requirement was for two Asked to check in a few days as more stock was expected I did so and the stock had arrived Order placed and prompt delivery only negative was delivery charge seemed excessive in view of weight and size of items 2 magazine racks

Ordered some tiptoe table legs Swiftly dispatched and Chronopost then lost them Never made it to the UK One call to MID let them know the issue and a second to ask to cancel the order and a refund was instantly issued Very happy with their customer service at a very busy time of year And not their fault the courier had a problem Just annoying I never got me legs

Ordered 2 lamps from here not realising the company was based in Europe Unfortunately the return costs are prohibitive due to Brexit but customer services have found a resolution to this Lovely items on the website but be mindful if anything needs returning as things are more difficult for us to return to Europe now

top produkt 5 starsdelivery very slow 3 weeks

After a review my order has been dispatched I am not happy with my experience But at least my order has been shipped

A small item was missing from my order but it was easy to send an email and I got a quick response All sortedWill he happy to buy other things in future What I bought is very good quality

Ordered a Maggis Puppy and when ordering on 26th June I was told of computer system problems that were delaying orders Very sceptical and wasn t sure if this was a scam I had two further emails again referring to delays but have now received what I ordered It is exactly what I ordered well packaged and delivered by DPD as shown on the website We were away so rescheduled the delivery easily through DPD but this would have been delivered two days ago if we were around These come from France too which will also likely add some time on delivery Many reviews here are saying this is a scam site but in my experience it is not a scam I m not saying they ll get any customer service awards this year but I have received what I ordered and it was only a week or so later than I would perhaps have expected from France Hopefully their system technical issues will resolve themselves soon

It is clear this company has pulled it socks up The customer service is now a team of people and not just the angry lady I seemed to get mid 2022 They now also call you back when you have an issue I have bought from this company a few times now and despite my last order being late it was eventually sorted to my full satisfaction I would buy from this company again

Didn t spend too much time researching as Made in Design appeared to have what I wanted some garden furniture for immediate delivery It was only after I placed the order that I saw the very large number of poor reviews and so decided to cancel the order rather than run the risk of a protracted delivery from France and the resulting customs checks as the UK is now a 3rd country I m please to report that since I posted my initial review I was contacted and the matter was quickly dealt with and I received an immediate refund via PayPal So I m replacing my initial 1 with a 4

Although I waited rather a long time for my product to be delivered it arrived in perfect condition and I m extremely happy with it I managed to purchase this item around 50 00 cheaper than anywhere else When I spoke to customer services about the long wait I was notified that there had been a system change which was resulting in longer waiting times I spoke to several people who I assume were French who were charming sympathetic helpful and spoke exceptionally good English All in all although it took longer to receive my product I wasn t in a hurry fortunately I can honestly say it was worth the wait and the large saving Order 200327577