Madeindesign Reviews

Made In Design : Contemporary Furniture, Home Decorating and Modern Lighting

madeindesign.co.uk
3.54
137 reviews
Great Rating
Based on 137 user experiences

Rated 3.54 out of 5 by 137 Happy Customers

41.6%
14.6%
14.6%
14.6%
14.6%
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B

Do not buy from this company

Do not buy from this company it s a scam You order expensive designer items and they delivery a completely different second rare product Once they have your money they just ignore emails and calls Buyer beware Update - been promised email since July and rang 12 times so not holding my breath for resolution
L

Fraudulent company

Fraudulent company They endlessly fail to send my orders then are entirely unobtainable apart from when I post here when they do responses pretending to be helpful to limit damage through a bad review Then never follow through or contact me outside of trustpilot Gross customer service and total lack of integrity You have stolen my money again Please respond to me by email not just a fake note here I will NEVER use you again This company does not deserve to be trading
M

BEWARE Placed order on 28th November still no

Placed order on 28th November still no email to say when it will be dispatched Extremely expensive item Have tried calling them but now their number doesn t connect Sent an email and got a generic response most likely Extremely disappointed If no full substantial response will report further
K

BEWARE SCAM SITE We placed an order on

BEWARE SCAM SITE We placed an order on 25th November for Christmas presents it said availability in 1-2 weeks no delivery you cannot get through to them by telephone or their online contact us page - please advise Made in Design team Hi there thank you for your reply I apologise I m still unable to get any response from your contact information but now understand you ve had some technical issues Our order number is 200332558Best regards
S

Made in Design Chronopost DPD DPD have

Made in Design Chronopost and DPD have not delivered our order apparently stuck in their Hinckley depot New delivery date has not been met no clear information from DPD no answer on telephone Robot chat reply real person chat not able to give any answers I am not even sure my order exists anymore Honestly would be Made in Design best approach and to give us full refunds
A

these guys are a disaster

these guys are a disaster been waiting over 1 month for 2 chairs showing as in stock different excuse every time for why they are missing waiting nearly 2 weeks for a refund constant promises of it being processed and it is still not Please save yourself time and problems by buying from a properly managed and organised online retailer and avoid made in design
S

Absolutely dreadful

Absolutely dreadful So upsetting stressful Still not resolved Bought a desk arrived damaged late Finally got a refund on outrageous delivery feees oh 120 but they dumped the pallet desk - damages 12 days on no one collecting desk having to store it No refund Cannot order another desk until that refund Little response from customer service 6 emails I ve sent over 12 days to get them to return desk Sitting here all damaged Such a shame Time consuming Lots of anxiety distress still no resolution but they took payment over 7 weeks ago The desk was not cheap either
M

Ordered furniture in July and still

Ordered furniture in July and still nothing has arrived today despite some being in stock I had to call to have the one in stock delivered otherwise I would still be waiting for just one communication The order was meant to be delivered 2 days ago and still no updates neither delivery MadeInDesign can t tell you where the items are neither help you contact Geodis I now call Twice a day and will leave reviews everyday until my purchase is delivered
T

Avoid Unreliable with no customer service

I definitely need to check here before placing any orders I placed an order over two weeks ago and was expecting delivery within 1-2 weeks as quoted - It still hasn t even been dispatched I ve tried calling but just get automated response and cut off after being on hold for over 15 minutes I ll being cancelling my order and hopefully will get my money back
S

Never order from Made in Design

Ordered four weeks ago No confirmation email or receipt was ever sent I ve spent nearly 6 hours on hold waiting for phone conversations Often being cut off randomly while on hold or mid-conversation Our order worth 1 500 was last seen in Grenoble but on-one knows where it is now Don t go near this company

About Madeindesign

Browse Made in Design's stunning range of modern designer furniture, lighting and home accessories. More than 25,000 products available from top brands including Alessi, Hay, Kartell and many others. Order today and furnish your home with style!

United States

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