Madura - Rideaux, Voilages, Coussins, Décoration, Mobilier
Based on authentic user experiences
AT
6775 reviews
N/A
8 months ago
New smart staff needed in Brussels ASAP
My mum and I went to the Brussels Avenue Louise shop to check out their collection and eventually order pillows and curtains for her new apartment We were directly confronted by the manager while still at the door as she wanted to only allow one person inside claiming it s the store s current Covid policy Mind you a poster in the shop window states that they allow a maximum of 10 people at once and the store was EMPTY We stood there in shock as to how are we supposed to buy without seeing the products while brainstorming together We are not buying groceries at the end of the day I can understand Covid policies but this one was the most pathetic of all If you allow 10 people at once how come the both of us couldn t get in when the shop was empty and what would have happened if my mum and I entered separately without telling you guys There s a fine line between being cautious and plain stupid and Madura lost a fairly big order
GLD
6775 reviews
N/A
8 months ago
Abysmal lazy customer service
Abysmal customer service - nonexistent Run away from this store don t walk We ordered curtains from the store in Metz France and specified our address in person THREE TIMES to the saleswoman Somehow she got it ALL wrong not just one digit - the entire address Our purchased goods wound up in a country we don t even live in We were told the items could be shipped to the store for pick-up but first we would have to be reimbursed and then we could re-purchase the items at the store It has been at least one month and we still have not been reimbursed - who knows when we will get our 800 Euros back let alone the items we originally ordered Not a single word of apology from the store - appalling Lazy salespeople who don t help Waste of time and money - stay away
Barry K
6775 reviews
N/A
8 months ago
Fast delivery from France to Ireland
Fast delivery from France to Ireland Great quality given the low cost Highly recommended
Aleksei
6775 reviews
N/A
8 months ago
Excellent experience
We had an excellent experience purchasing curtains from Madura We placed several orders and they were shipped quickly On one occasion there was a small delay in delivery the product got stuck at an intermediate delivery facility We reached out to Madura s support team and their response was prompt They contacted the delivery provider and resolved the issue right away
