Mamedica Reviews

Call handler Stephen was superb Sorted any issues I have had promptly If in doubt ask for Stephen

I ve had a few issues and after a bit of back and forth they have been sorted I think given the circumstances around medical cannabis Mamedica albeit are very experienced and professional are navigating through a minefield of red tape I appreciate the attention to my issues and a special thanks to Imogen the consultant who advised what actually caused my issues Mac Fem Debacle a bit of transparency goes a long way Further to above as mentioned to Imogen it may be beneficial to request substitute medication during consultations so that the pharmacy can rewrite scripts for out of stock items without the need to contact the patient which I believe does slow the process down I work as a Quality Manager so if you guys are looking for another member to join the team and help with any improvements or growth oppurtunities give me a shout

I have been a patient with Mamedica for the past 12 months and I feel it is the perfect time to share my experience The sign-up process was quick and straightforward After confirming my eligibility I was asked to complete a form detailing my previous cannabis use including how long I had used it and which strains I had tried I then had an initial consultation with Dr Al-Rikabi who took the time to listen to my concerns and provided recommendations for specific strains Of the 3 strains he initially suggested I found 1 to be particularly helpful The following month I had a follow-up consultation with Dr Al-Rikabi to discuss how my first month s prescription had gone I explained that whilst 1 strain was effective they made me feel overly sleepy and sedated and I was looking for something more energizing relaxing and pain-relieving Based on this feedback Dr Al-Rikabi recommended High Silver 3 Kings and GSC These strains significantly improved my energy levels provided relief from chronic pain and helped with relaxation Since then I ve had several consultations with Dr Al-Rikabi and all of his recommendations have been incredibly beneficial in managing my chronic pain and improving my sleep quality While I find Medbud Wiki helpful I ve noticed that some of the information may not be entirely accurate Over the past few months I ve experienced some inconsistency with certain strains of medical cannabis that I thought would be effective but ultimately weren t I am leaving a 4 review instead of 5 due to the extended wait times when calling the clinic The hold time consistently exceeds 30 minutes which is particularly inconvenient for patients who are at work and need timely support These long wait times make it challenging to reach the clinic for addressing important concerns Improving this aspect would greatly enhance the overall patient experience

All the staff very helpful fast response

For me the staff have always been helpful and despite the mechanical processes sometimes bottle necking the staff do what they can to assist me They always have I m never rude or abusive to the staff I encounter so maybe this is why I receive a different service to those who adopt aggression as a way of communicating No one should be subject to abusive behaviour I agree at times things can be a bit complicated with the process but when you consider the volumes of patients requiring support it s no wonder there s hold ups and delays This is the same everywhere you go in terms of demand and restrictions in terms of resources to manage the demand FYI I always get my prescription I ve never been sent incorrect items and Mamedica staff have always tried to resolve any issues that I ve contacted them about Yes items run out this is the case everywhere you go this issue is not unique to Mamedica More education is needed around the supply chain so that individuals don t make assumptions and accusations that aren t factual I m now able to resolve things very quickly and the processes are being further reviewed I m told Sometimes we need patience with emerging practices Still early days for this particular industry My score reflects that there s room for improvement which is ongoing I also hope this review brings some balance to anyone deciding on what to do

Staff are really professional and do there best to help out with any issue and respond much quicker Appreciate your the work you do

Thanks for the call back now o know it was not mamedica fault I look forward to joining after the holidays

Amazing Honestly had a few mishaps but you learn how the system works but all in time Recently Marta was amazing she got my medicine delivered in time for going away Product and customer service has always been good Been here nearlly a year and Only thing that isn t the greatest is the delivery service used So a strong 4 But big shout out to Marta and Abbey for the help They been amazing as have most of the team

Honestly after being reassured along the way I am more than happy with the service provided by Mamedica It took little longer than id hope to get a hold of my second months prescription But it was WELL worth the wait I am going to put my third months prescription in nice and early to be proactive

Today Stephen and Gabriella at the mamedica team was both brilliant in helping me sort out my proscription As im new to the medical cannabis and both help me to get what I asked for and is in process for me to receive my medication