Marinarinaldi Reviews

Still waiting for refund after 7 weeks

Take care still waiting for my refund after 7 weeks the telephone number on the website doesnt work they dont respond to emails go to a shop if you can

I have waited for shipment of the

I have waited for shipment of the product over two weeks and I am waiting for return of money already three weeks Tragic company Better not to order

Terrible customer service

Terrible customer service I watched a dress I paid retail of 635 reduced to 444 00 then to 171 00 within a matter of days and they would not adjust my purchase price

Poor customer service

Would love to appreciate the reported quality of this merchandise Placed an order 4 weeks ago and money taken from my account but no shipping tracking supplied as promised despite myriad emails Telephone number on website incorrect Worried I have been ripped off

Lies

My son ordered dress and jacket for me as mother of the bride to be 2 items Received the jacket was told dress last one in that size not up to standard and would not debit him for it M R website continues to advertise it as last one in stock My son has tried twice more to buy with original excuse He was told on the on line chat that it would be coming back but as time was running out we had to send the jacket back Rubbish and heart breaking treatment

No response to a returns request and phone not being answered

I have received an item which does not fit I have twice asked for a return label through the mail section of their website The phone number is not being answered I am at a loss Nearly 200 on an item that is not suitable Very disappointed that a supposedly high end company has such poor customer service

Terrible service

Terrible service Would give no stars if possible Too bad because a few of the clothes are nice just a few And they are overpriced for what they are Orders take forever no response the return cancel button on the site doesn t work and they don t communicate when you write them Honestly don t know how they stay in business Probably because there are few choices for plus size Run away

awful costumer service

awful costumer service they do not answer the phone I spent over 40 min on the phone until someone took the call This is the second time that the excuse for not receiving an item is that it is stuck at US customs I cancelled the order the first time and I might need to do this again I ordered something from Joseph in Europe yesterday and today I got a message from DHL saying that my item cleared customs and will be delivered tomorrow Therefore marina Rinaldi look for another excuse to justify your extremely slow shipping and extremely poor costumer service They said it could take up to 2 weeks to clear customs This is certainly my last time dealing with Marina Rinaldi

Still trying to contact them- no answer

Still trying to contact them- no answer by email neither on the phone Payment done but no order confirmation Such expensive products should be sold with appropriate service