Matratzen Reviews
Ihr discount Matratzen-Shop aus Deutschland | Matratzen Discount
AI Review Summary
Based on 99 reviews
The majority of reviews report a positive experience with Matratzen, highlighting fast delivery, good product quality, and easy ordering. A smaller number of negative reviews detail issues with delivery delays, poor customer service, and unexpected charges. Most customers express high satisfaction with the comfort and value for money.
What customers love
- Good quality
- Easy ordering
- Great price
- Comfortable mattress
Common concerns
- Poor service
- Extra charges
- Not as described
- Damage
Last updated 1 week ago
J
Jos Eduardo Pereira
Amazing customer support and quick and helpful and i m from Portugal so i am truly impress by the efficiency
M
Misty Oman
Fast delivery
Fast delivery good product good price but send service GLS to the netherlands is not the best
L
Leena
Smooth experience
Online shop easy to use email updates regarding order for every stage of process tracking info provided quickly delivered in 6 days from placing the order Germany to northern Finland
S
SSC
Amazing company
Amazing company Thank you so much Loving the new mattress and super fast shipping The best
F
florin muresan
Very good seller and highly recommended
Very good seller and highly recommended with a fast and efficient service and a great product Thank you
T
Tina
Very good products at the best price
Very good products at the best price and fast delivery to Sweden I will definitely order again from Matratzen Discount So pleased
O
Olena Tertytsia
Mattress came fast
Mattress came fast was good packed with instructions how to unpack it and prepare for use
A
Amir
free returns not really free
They claim free returns on their website - what they forget to say is that this is only in Germany - I had to ship back from Switzerland - it cost me almost as much as what I bought - avoid if possible
S
Spaninks
Very poor service
Very poor service I wanted to sent back the matras and had to arrange it myself Which is almost impossible as no courier is taking such a big product The customer service just told me we can t help you I don t recommend anyone to other here as it s just poor very poor services It feels like they make it impossible to send back an ordered product
L
Lang Liu
The 1 star is just for a quite late
The 1 star is just for a quite late delivery 2 weeks as opposed to 1 2 days mentioned in the website It never mentions how long would it take for customers outside of Germany to receive the order I suggest putting a note so many of us would not have a false hope