Mcdonalds Reviews

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3.58
139 reviews
Great Rating
Based on 139 user experiences

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AI Review Summary Based on 139 reviews

Customers frequently praise McDonald's for fast service, friendly staff, and tasty food, with many highlighting specific employees for exceptional customer service. However, recurring complaints include cold or incorrect orders, high prices, and issues with delivery platforms. Some reviews also note problems with missing items, poor food quality, and lack of accommodation for dietary needs.

What customers love
  • Tasty food
  • Helpful employees
  • Clean restaurant
Common concerns
  • Cold food
  • High prices
  • Wrong orders
  • Delivery issues

Last updated 1 month ago

S

I ordered inside to take away

I ordered inside to take away The restaurant was empty noone seated Mine was a straight forward single breakfast order but took 35mins to fill Meantime I had to stand amongst 15 delivery drivers all male all non English speaking It was really uncomfortable When I eventually got my food it was cold and the base of my muffin was considerably smaller than the top I rarely use McDonald s this was meant to be a treat after a sleepless night Disappointed
S

I placed a very simple order with

I placed a very simple order with McDonald s bell green Sydenham for delivery I ordered 20 chicken nuggets with four sauces sweet curing and sweet and sour only I ve got two sources one kit-up one sweet and sour it s not that hard to follow an order I then ordered a Oreo mini fluffy but only one of the ice cream so I ordered it with no pieces and an apple pie it arrived with Oreo pieces on top now it s really not that hard to read out and follow it because you have to read the order to send it because it s for delivery a fine things like this I find very frustrating having an autistic child with me trying to make it very quickly just to eat something because we ve just got in the house from a trip and kind of been placed a quick order selectively doesn t like their food mixed so having loads of Oreo pieces practically caused the meltdown which I had to scrape off and then it wasn t bothered eating couldn t be eaten wasn t enough sources for 20 chicken nuggets two sauces one of them which we obviously didn t want because we didn t answer the catch up I even make sure to take pictures but for some reason this time it s not allowing me to upload
D

Pathetic

I ordered my food 4 38 and got told to park up i had no problem with that 4 cars then got served as i was still in the parking bays waiting when my food finally arrived at 4 53 Half of my chips were missing and they were cold This is completly unacceptable When i asked what took so long they said they had no burgers i am fed up of this happening Mcdonalds need to get better service This is pathetic
M

Hi i ordered a big mac meal and latte

Hi i ordered a big mac meal and latte must be mad as its was cold paid nearly 14 pounds once fees deliery added I wont be doing it again crewe rd northern moor I need my head testing its rarely hot or fresh only sometimes and half the latte spilt in bag
A

breakfast burger made me ill and management didn t care

I ordered and ate a breakfast burger in Mcdonald North Cheam Surrey at approximately 10am At approximately 10 10am I started to feel nauseous and sick in my stomach At 10 20am I rushed to the toilet and experienced an explosive discharge from my bottom Before I left the restaurant I thought I would pass on this information to the manager My complaint is that the manager didn t understand the reason for my complaint ie food hygene and the possibility of further food poisoning CUSTOMERS BEWARE
A

Absolute joke

Absolute joke McDonald s Chilwell retail park nottinghamI often drop in after a 7k run for a coffee or tea with my running partner and partner Not everyone drinks tea or coffee So I buy hot chocolate for my partner for approximately 6 weeks now on the app it has said hot chocolate not available which I understand happens from time to time but 6 weeks and I asked the assistant if the app hadn t been updated to be spoken to with if the app says unavailable it s unavailable Rude customer service rude staff only some staff no wonder she ain t front of house and can only be trusted with a cleaning cloth Trusted debatable Poor show McDonald s get you act together for a big company you are a joke
M

I dont have a problem with mc Donald s

I dont have a problem with mc Donald s however since all the Uber eats etc they prioritise their orders over people standing in the store which is disgusting People coming to the stores should not have to wait so long because of lazy people that cannot be bothered to come out of their homes
D

Skim a little off the top profit

I ordered 2 triple cheeseburgers paid for 2 and received 2 doubles instead My train was due to arrive by the time they gave me my food so I didn t have time to raise with them
E

My grandson ordered his meal on the

My grandson ordered his meal on the app when he opened his box of meant to be 6 chicken nuggets there was only 5
J

Drivers are incompetent of following

Drivers are incompetent of following basic instructions some don t even have interpersonal skills Inconsistent in how friendly and professional drivers are - depends solely on their own personality Today the driver left dirty dark marks all across my drink from his unclean hands And no apology was made Further induction training needed across customer service and hygiene please

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