Mcdonalds Reviews

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3.58
139 reviews
Great Rating
Based on 139 user experiences

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AI Review Summary Based on 139 reviews

Customers frequently praise McDonald's for fast service, friendly staff, and tasty food, with many highlighting specific employees for exceptional customer service. However, recurring complaints include cold or incorrect orders, high prices, and issues with delivery platforms. Some reviews also note problems with missing items, poor food quality, and lack of accommodation for dietary needs.

What customers love
  • Tasty food
  • Helpful employees
  • Clean restaurant
Common concerns
  • Cold food
  • High prices
  • Wrong orders
  • Delivery issues

Last updated 1 month ago

M

Mini burger at full price

Visited Macdonald s at grand Central in Stockport Ordered a egg and sausage muffin meal with an extra egg and sausage Received 2 half sized eggs and a bun that was smaller then the egg I paid for a full price meal Why is acceptable for someone to serve something that is below standard I have photos for Macdonald s to review Once they respond to my message
S

Linford Wood in Milton Keynes

Why has the Linford Wood in MK site never got milkshakes It s my favourite bit about a visit to Maccie D s Out of 5 visits they have only had milkshakes once It totally puts a downer on a visit
L

McDonald s Piershill Wrong Order

McDonald s Piershill you gave me a chilli crispy wrap with NO Cool Mayo I wonder who received the Caesar and bacon chicken wrap I ordered As I wasn t given a receipt I couldn t check I d received the correct order number Perhaps slow down a bit and take more care I wouldn t have minded waiting an extra minute or two to receive what I asked for
L

McDonalds Cameron Toll order incorrect

We ordered a meal and a wrap Although there was only one other car behind us in the drive-through we were parked When we finally received our order the wrap was missing Fortunately after previous experience of receiving incorrect orders we checked the order before leaving and the wrap was fetched for us It was around 22 00 and the store was quiet With a little care this error could have been avoided
G

Terrible service Expected better

Approached drive-thru ordering point made to wait literally nearly 3 minutes to place order note nobody else in queue placed order and paid note still nobody in queue ordered plain hamburger for my Son chips and drink steakhouse stack meal with drink for me Told to park up and wait Ordered at 17 34 waited and waited until food came out at 17 43 the food felt cold and when mentioned no apology forthcoming but then suggest we wait whilst he goes and orders another one Having waited 9 minutes for a drive thru order there was no way we was going to wait any longer No sauces or sugar as requested My Son opens his plain hamburger to find pickles and cheese inside a plain hamburger You couldn t make this up I get home and go to review my order only to notice the order number had been purposely torn off the receipt If you expect great service and piping hot food don t go to McDonald s Calcot Reading - if you like rubbish service and cold food and incorrect order then this is the McDonald s for you
R

Ordered via deliveroo

Ordered via deliveroo hefty delivery charge and service charge even though delivery driver did two delivery drops 5 Cold on arrival too Sadly no burger buns suitable on the menu eg all burger buns are white processed bread and not suitable for gluten intolerance No wholemeal or gluten free bread option Also rules out white wraps Why do companies not offer wholemeal burger buns as a choice
F

Using the app points poor value

Using the app - points system is poor value got a cheese bacon flatbread today costing 2500 points but it costs 1 89 to buy why is it not 1890 points Bit of a rip off
K

Dirty

Dirty expensive tastes disgusting used to be ok but not now
N

I ordered a Happy Meal and asked for a

I ordered a Happy Meal and asked for a book When it arrived it came with a toy This has happened nearly every single time Also when the food arrives it is usually cold
M

McDonald s Wigan

When ever you order via just eat uber eats always seem to be missing items or wrong orders delivered worth noting drive through still miss items so check before driving away

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