Mcdonalds Reviews

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3.58
139 reviews
Great Rating
Based on 139 user experiences

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AI Review Summary Based on 139 reviews

Customers frequently praise McDonald's for fast service, friendly staff, and tasty food, with many highlighting specific employees for exceptional customer service. However, recurring complaints include cold or incorrect orders, high prices, and issues with delivery platforms. Some reviews also note problems with missing items, poor food quality, and lack of accommodation for dietary needs.

What customers love
  • Tasty food
  • Helpful employees
  • Clean restaurant
Common concerns
  • Cold food
  • High prices
  • Wrong orders
  • Delivery issues

Last updated 1 month ago

McDonald s in Odesa Ukraine

Thanks to McDonald s that they returned to Ukraine I visited the restaurant in Riviera shopping mall on the outskirts of Odesa They served me well and apologized for minor delay in completing the offer because of the technical reasons Also all of the employees spoke Ukrainian and were polite
N

McDonald s not halal - vegan burger and other stuff not halal

Please note McDonald s is not halal even there veggie Vegan option should be avoided as the cook it in the same place as there bacon and other no halal meets so please avoid there are many other places that are halal certified e g kfc nandos etc
L

Very cheap very fast but cheese is plastic

McDonald s doesn t taste the best and it s cheese is literally plastic but other than that it s really good It s cheap It s very fast Happy meals Hamburger
T

This particular McDonald s branch has

This particular McDonald s branch has one of the most distinctive designs I ve come across The food on offer was up to scratch the service was friendly and the overall atmosphere managed to create a surprisingly calming atmosphere for a fast food outlet The only slight downside was that the service was a little slower than desired but the food was eventually served Overall it was a solid experience although a little more speed would have earned it a five-star rating McDonald s at 1A Ludgate Hill
L

Steakhouse stack a new limited time

Steakhouse stack a new limited time burger amazing very tasty wish they can include fresh tomatoes would really give a good flavour and better much better taste then any burger or that big Mac my taste didn t like was lack of flavour something was missing i liked a big size was missing probably fresh cut tomatoes or even a little spicy or but all great love McDonald s looking forward to a new tasty burgers I wish they can do hash browns all day love them best at McDonald s i hope my advice will be heard thank you very much looking forward
J

Credit where credit is due

Credit where credit is due McDonald s are a progressive company They serve fast food so when it comes to the experience don t expect the Ritz But let s talk about some of the positives - McDonald s place an emphasis on sourcing local meat and potatoes for their fries - They try to offer healthy and balanced options to suit many members of a group- Their restaurants are usually clean- They introduced progressive ideas such as table service and kiosk ordering which others have followed- They make each meal fresh- I ve submitted complaints through their website in the past due to incorrect orders The complaints are resolved quickly and without fuss I spend a lot of time in the States And McDonald s across the pond is awful and I m McDonald s fan Keep up the quality and the push to be progressive McDonald s Its noted and appreciated Docking 1 star because the Chicken Legend is no longer available
C

Pity all else is perfect

Can t fault food just the kids are always disappointed with toy of choice We opt for Sqishy toy but get cards always happens It s false advertising annoying
M

Enstone Court

Went to our favourite branch - Enstone Court - and it was absolutely heaving drivethru had a long queue and delivery people in and out al of the time We were amazed at how well the staff coped It ran like a well-oiled machine Yes we had a bit of a wait for food but it still came in an acceptable time hot fresh and correct as always Staff were calm friendly and helpful as they always are We would like to commend Maria who was very proactively keeping everywhere clean and helping customers including my husband I would also like to mention Katie who wasn t there last night but is the lady usually on duty when we go She too ensures everywhere is kept clean and is always helpful and friendly
M

MacDonald s Salfords - Nathan

We stop by MacDonald s Salfords and kitchen staff forgot to check our order properly we asked for fries no salt but we get very salted fries Nathan the customer care assistant was wonderful making our meal delightful he went to the kitchen and asked for some freshly prepared fries and bring it to our table that time as we ordered no salt at all I want to thank him a lot Nathan prove to be a very professional member of Macdonald s team and we noticed also his eye for detail and attitude towards the customers As soon as someone leaves he cleaned the tables straight away When new customers sit on the tables he great then and offered help especially children offering pencils and pictures to paint Well done Nathan you were our star tonight Keep doing a great job
C

friendly staff food was warm and as

friendly staff food was warm and as expected clean and tidy Spoke to one the staff Temau she was lovely and asked how my morning was Will keep going Tottenham court for my morning breakfast Thank you Team

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