Mcdonalds Reviews

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mcdonalds.co.uk
3.58
139 reviews
Great Rating
Based on 139 user experiences

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Rated 3.58 out of 5 by 139 Happy Customers

43.2%
14.4%
13.7%
14.4%
14.4%
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AI Review Summary Based on 139 reviews

Customers frequently praise McDonald's for fast service, friendly staff, and tasty food, with many highlighting specific employees for exceptional customer service. However, recurring complaints include cold or incorrect orders, high prices, and issues with delivery platforms. Some reviews also note problems with missing items, poor food quality, and lack of accommodation for dietary needs.

What customers love
  • Tasty food
  • Helpful employees
  • Clean restaurant
Common concerns
  • Cold food
  • High prices
  • Wrong orders
  • Delivery issues

Last updated 1 month ago

L

Very friendly and she was so busy and

Very friendly and she was so busy and managed to serve me or other customers in really nice way really happy with a good staff she is short dark hair really nice and fast and friendly but really couldn t take her name did not see a good professional service she has I hope she will be awarded at North Finchley at around 1220 midnight Tuesday 18th thank you very much Laima
M

Aylesbury Mcdonald s jack

A lovely gentleman called jack in aylesbury broad fields mcdonald s was so lovely offered to take my rubbish very friendly and always had a smile on his face great experience
S

Manydamzrl in disttess thanks to David Dixon maintenance

Many thanks to David Dixon maintenance man and Rob manager at McDonald s A14 eastbound My elec car needed power to get me a few miles to a EV elec charging point in kettering These guys were amazing for this damsel in distress I can t say thank you enough for helping me Their customer service was second to none and so so kind Thank youSmart car lady
S

Mcdonalds crayford has had a revamp

Mcdonalds crayford has had a revamp They completely cut off the driver collections so that this is separate now which is the best idea Our food was the best we have ever had from any Mcdonalds The fried were crispy not floppy The burgers looked and tasted unreal Looked exactly like the photographs Five stars this was a greaat experience
G

I took my 6 3 year olds to McDonalds

I took my 6 3 year olds to McDonalds in Letterkenny yesterday I was met by the most helpful and polite young man Jack Bond Shortly after the manager Victor came to say hi The children were made to feel so special It is easy to see how under Victors leadership this McD outlet is so successful and always a pleasure to pop in
D

Today great service from the female manager in clacton

Today we went into the mcdonalds in pier Ave clacton town centre there was a commotion with a guy who was really angry about he a complain about a male manager who d put the phone down on his complaint but the lady manager in there was amazing she calmed himright down and gave him amazing customer service he was pleased with the result
N

Aigburth road Liverpool excellent service from Dominic

Aigburth road Liverpool Just been served by Dominic at the drive through and he is absolutely the happiest McDonald s employee we ve ever been served by Excellent service with the biggest smile Thank you Dominic you re doing a great job
M

Stevie at your AbbeyWood

The assistant Stevie at your AbbeyWood Retail park Bristol was most helpful as soon as we went through the door This was the first visit we had made and not sure about ordering using the screen We could see that Stevie was a hard worker as he didn t stop only to make sure we were ok
M

I ordered from McDonald s app the uber

I ordered from McDonald s app the uber driver Amar was great very friendly and he got it here fast and food was still quite warm He seemed very enthusiastic keep up the good work
R

Bournemouth castle point McDonald s

Bournemouth Asda McDonald s storeAndre is an asset to your team kind caring and friendly on every occasion I ve come in most recently I left my rucksack with some Tech on one of the tables honest and accountable he made sure it was safe

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