Mckeagandco Reviews

Injured 4yr old with Skull exposed at Play centre McKeag said THEY CANT HELP

In August my 4 year old son entered a soft play area There was no CCTV in this area He came out lacerated with his skull exposed via a long slash caused by something in there The play centre acknowledged in writing that it happened in there However because there was no CCTV we Mckeag couldn t prove the centres negligence be it something on the floor sharp object badly maintained soft play area etc Mckeag said that we had no case and they would not go to court My son is permanently and visibly scarred for life across one side of his head The scar is getting worse Not only did they not help us with such a blatant and obvious case of neglect Not only did they not send anyone to look at his injuries or how they currently are to this day We didn t even get a phone call about the outcome Just a letter saying they don t want to risk going to court Disgusted and insulted I also had to request an update from a different person who was initially dealing with our case because one was so unprofessional and seemed to busy to explain The Leicester Mercury paper are going to be involved and from now until I am no longer here I will find justice for my son Thanks for nothing Mckeag Thanks for giving up on us If anyone reading this feels they can help us feel free to contact me drangerholt at Gmail dot com------- In response to McKeag Co Solicitors LLP reply below this on the 27th You can tell a lot about a company by how they respond to criticism Instead of now giving me a call to apologise about how upset I clearly was they only replied on trust pilot to save face Then try to imply I should be grateful for them for even looking at my son s case in the first place With this Many firms will not even take on a claim for children but we are prepared to and moreover as in your case are prepared to do this no win no fee basis so of course we have not charged anything for any of the work we have done - Nice Without failing to mention the initial lady who dealt with my claim who I made a complaint about who seemed uninterested and I asked to speak to somebody else who was actually a bit more helpful I admit Mckeag Never obtained any CCTV footage They haven t seen it and they didn t obtain any for me to look at I wanted to see with my own eyes my son running into the area and then running out They never bothered to obtain it I have no idea what was on that CCTV footage as his dad My son said which I informed Mckeag in writing there was something metal there when he fell Yet they forget to mention that part So he did inform them what happened There was very little effort put in to delving further I work in CCTV If I would have been able to look at the footage there are certain things you can spot people s reaction looking into the area Somebody walking in and out Perhaps who may have blood on them etc etc They didn t even bother to get the footageTo clarify no obtaining CCTV Ignoring my son who told me about the fall And to make matters worse a reply like this to add on to my family s upset Thank youAnd again nobody called to inform me they would not go further with the case I just got a letter after a period of silence However I appreciate the initial apology despite the walking back of it afterwards Not many companies would acknowledge upset I would humbly advise anybody else looking into them go elsewhere

Terrible service get someone else

A woman called Diana did my case She was so beyond rude highly unhelpful Wasn t willing to help me or give me advice I had a settlement due date and she literally rang me on the morning of this settlement ending and was like right so what are you doing Never once contacted me beforehand then was pressuring me to make a decision on that day at that moment when she d not given me one ounce of advice prior She spoke over me the whole time I was on the phone to the point I literally had to say to her would you please just let me speak She was so unprofessional ranting over almost shouting the same repetitive nonsense she d said for the whole half an hour I felt no further forward in making my decision so decided to take the offer never have to deal with these people again It was like I was just a massive inconvenience to her that I was making her work harder and she didn t like it Honestly don t use these firm I wish I hadn t I don t like complaining but they were an absolute joke and I m so unhappy with the service I had to voice my opinion to help others not make the bad choice I did in using this firm

Beware the most heartless solicitors

Everyone out there please be aware that these solicitors are only interested in themselves 3 years ago I collapsed in my home due to carbon monoxide Which was confirmed on arrival ri hospital I have been accused of lying about my condition This firm had got so many things wrong and have taken three years to fail Ian very upset as they have not acted on my behalf at all They have now removed themselves as money is all they care about Early in the case I was being offered 5000 which I had refused as I felt my life was more than that amount from the the housing people are not taking responsibility This is beyond meSo I would not recommend you to the dog house how dare you all proper discussing I hope you can live with yourselvesThese solicitors act for no win no claim absolutely uselessAmy mills and the rest of you don t care people do not make up stuff if you could not have done this properly why take the case and take 3 years to failI have waited for justice none coming

Please avoid if you have a personal

Please avoid if you have a personal injury claim As you will see from other reviews this firm take on cases that they clearly think they can win putting in little to no effort They send a couple of letters back and fourth and then after a year and a half decide out of the blue to drop our case and send our paperwork back with not even a courtesy phone call because the other side objected and wouldn t claim responsibility McKeag weighed up their options put in effort or walk away and they decided to walk away A total waste of a year and a half they should have just said from the offset that they had no intention of fighting our case and we could have gone with a more experienced reputable decent company They have a lot to learn about customer service Very poor show

It s true what people write

It s true what people write communication is very poor they take my case only to announce me after a year waiting that they can t help They wasted my time on my personal injury claim

Went in with my disabled friend to have

Went in with my disabled friend to have her signature witnessed and she unfortunately went into a seizure The solicitor stood at the door holding the door open acting like it was a deliberate burden to him He couldn t have been any more rude or unsympathetic and it was only because I was so gobsmacked and shocked at his behaviour that I didn t respond to him at the time He abruptly looked at his watch and said it was only supposed to be a quick signature and we d be out

The fast response and advice

Recently I have had an issue with the manager at our caravan park we received a random letter I contacted McKeag Co and was passed onto Lisa Lisa asked for a copy of the letter we received contract and anything else we would find useful for our case within 1 say Lisa was able to provide me with a prompt reply to the solicitors letter arguing that our contract was different to the copy they provided to their solicitors and other factors The case may not be settled but I feel she was able to make an impact as it was a written warning for absolutely no reason Thanks again

Absolutely perfect

I had a personal injury claim and Mckeag and Co were absolutely amazing Kept me up to date on every aspect and fought hard for me I won my case due to these wonderful solicitors All fees etc were explained all the way through my case so no surprises or extra costs I cannot recommend this company enough I originally had a claim with a different national company who were completely useless so it was a relief to find this company who knew exactly what to do

Couldn t fault McKeag Co

Could not recommend Raj enough at McKeag Co So reliable and efficient throughout the process and due to this we managed to get a quick turnaround in such a challenging time Cannot thank you enough