MCMC Auto: Used Car Loans for Bad Credit in North Texas
Based on authentic user experiences
Jenna H
6730 reviews
N/A
1 year ago
There is no option for 0 stars so I
There is no option for 0 stars so I selected 1 Now I can say for certain that the sales rep that handled my car sale Steve is fantastic and an honest person However if you financed through them you better be prepared I bought my daughter a car there last year for her graduation gift and have been making consistent never late payments since I was just recently in a motorcycle crash where a driver texting smashed into me and I am bed ridden after spending over 30 days in the hospital Now home recovering I tried to make the payments that were needed during my coma hospitalization MCMC was one of them The car is 37 days past due That s all 37 days And they are sending someone to repo the vehicle They said the only way to stop that is by going in-person to a paynearme location never heard of them with CASH no card or ACH to make it current I explained the situation and they told me to have someone go down on my behalf This isn t an option either as my whole entire family lives in another states roughly 2200 miles away After explaining that they actually had the audacity to tell me to have someone fly here to pay on my behalf This has been more than traumatic for me and they are only adding to the heartache This review is merely to warn everyone to make sure that you set your payments on auto-pay because they do not give a rat s a about their customers in this type of situation I m sure they will respond defending their garbage to the ground but I m an accountant and have never had to deal with anything of this magnitude before My bills are always paid and I am truly sorry for the inconvenience that this not-at-fault accident has created for them In the meantime I am hiring a lawyer to go down there on my behalf and take care of this because I literally have noone I know that can
Andrea Warren
6730 reviews
N/A
1 year ago
Bad business
I had set up a payment plan to pay 283 50 on the 31st cause my SSI came on 11 1 2022 So mcmc towed my car and when I called them to pay my past due balance of 289 They said I still owe a repo fee plus my 540 which is do on the 3rd of every month i submitted a claim to my car insurance company cause I was out of town and something hit my drivers side car and dented my car Jen was so rude and every body that works there is so rude talking and will hangup on you Jen said I can t get my car back till I pay all the fees and once they clear and receive the insurance check to fix the car they boost up and add all these charges to these cars making you not want the car back I was in a hit n run on 10 28 2022 Idk what they lie and try to extort money out of me for this wreck Plus I have and paid for gap insurance I will never use this car lot again I need to file a civil suit with the fcc
caty Lynn
6730 reviews
N/A
1 year ago
Do not believe Tony in Burleson
Do not believe Tony in Burleson He makes promises he doesn t keep claims emergency when he couldn t seal the deal PREDATORS
Michael Boss Johnson
6730 reviews
N/A
1 year ago
They are the worst they are stealing
They are the worst they are stealing your money I am getting mine back the hard wayThey should be realizing they are losing money every time I make a payment
acefljo
6730 reviews
N/A
1 year ago
poor application process
They say you re a VIP but they are very unprofessional and like to rush customers off the phone I feel like I have been treated like a number and not valued
Dellandra
6730 reviews
N/A
1 year ago
Run the other way
Run the other way These people will hound you if you are one day late There were a few times that l paid one day late because my pay period fell on a weekend and l would get calls all 4 to 5 times threatening about late fees and being late They even repossessed my car because they said l had no car insurance They picked my car up on a Friday and l was able to find people that were higher up via the internet and l had my car back Saturday by 2pm The sad part about this is that l had insurance all along The office manager never apologized but l am sure he was in big trouble for this one The last complaint I have paid off the car loan and it still shows as an open loan I am in the process of disputing this with the credit bureau Terrible place to finance a car through
Haley
6730 reviews
N/A
1 year ago
If I could leave a negative 5 stars I
If I could leave a negative 5 stars I would I ve had my car a little over a year and it has been in the shop four different times Engine quit working wiring problems oil leak to where it wouldn t hold for five minutes I tried to trade it in with a new car dealership but went extremely upside down They weren t willing to help me get this car out of my name or even in a safer car for that matter I ve paid 22 000 for this car so far and they only care about making more money rather than making sure their customers are in a safe vehicle I would not recommend buying a car from mcmc for anyone your better off buying a car anywhere else or walking because that s what you ll end up doing in the long run but still paying for the car you get from them
Howard Mitchell
6730 reviews
N/A
1 year ago
This is the WORST car company I have
This is the WORST car company I have ever purchased a car from all the way around The customer service is rude and unprofessional They do not work with you and they will Repo your car at the drop of a dime I can t wait to pay my car off I will never buy another car from MCMC or will I recommend anyone else buy one
Maria
6730 reviews
N/A
1 year ago
I went online and applied to get a car
I went online and applied to get a car Well I get phone call after phone call and text after text send them everything they need Well it goes on for days I m a single mom needing a car asap and this is all going on while I am at work they keep blowing me up call my job for reference I send all the information in for them to tell me that they can t help me after all Why the hell waiste my time and theirs Mad momma
Hajamarie Kamara
6730 reviews
N/A
1 year ago
Very rude customer service reps BUYER BEWARE
Very rude customer service reps A representative by the name of VANEZA MORALES told me to stop talking and shut my mouth when I asked to speak to a manager because of the poor customer service The cars are not that great and I have my car for 1 year and have only paid off 4 of my loan RIP OFF
