Mcru Reviews

A good review

I ve seen some of the comments on here My experience has been exemplary I called for some advise after being somewhat overwhelmed by choice on the website I got a very friendly non pushy help and recommendations I placed my order the next day after a measure up then received my order a couple of days later The product several No 75 mains cables are very nicely put together and wow I am surprised at the extent of the improvement from my previous standard cables So far I am nothing short of impressed

Great Service from MCRU

I have placed many orders with MCRU over the years and have always received helpful advice and good service Recently I had a failure of a major component through no fault of theirs I contacted MCRU David and within a couple of hours he had arranged for the faulty unit to be collected from me and a new one to be shipped Exceptional service what more could you ask for

Excellent Workmanship and Sound

Just ordered a mains power chord and it has made a real positive difference to the sound of my amplifier improved wider soundstage etcSo good in fact I bought another for my turntable they just look and feel top quality with excellent shielding quality components and cable the sound goes to prove itI have the MCRU mains power chord connected via a DC blocker for extra added benefitVery good customer services and prompt reply to my questions 10 10RK

Hi ordered through amazon amr gold 5

Hi ordered through amazon amr gold 5 amp fuse from mcru Amazon advert shows a picture of a box of 3 but you receive 1 But you do get a box and a note saying 1 fuse only The fuse is for internal applications and not for a 3 pin mains plug as I thought So 20 down so you get 1 fuse also small size of product will not fit a mains plug its too small This is misleading buyer be aware

I will review MCRU website

I will review MCRU website The site is easy to navigate and has many varied products etc But the prices are excessive Mains cables at 600 with Furutech type plugs etc I have purchased similar quality or better for 44 each I have purchased cable per meter same brand for 11 that cost 36 on his site Couple this with customer comments about his attitude especially when he makes so much profit and I will be avoiding this smuck China is the place for bargains and the sellers r polite Thank you

Horrible Owner

Horrible owner David Brook Rude disingenuous pretends to offer incentive points then adds conditions that prohibit you from using them when you want Slow delivery without explanation Try the competition better products available at lower prices from them If you want MCRU power supplies order from Longdogaudio directly

send wrong item

They did send me wrong item I ve been emailing them multiple times for the past week without any solution Luckily nothing expensive Still very annoying Non existent customer service

Wrote a genuine question about the plug

Wrote a genuine question about the plug being made to BS standards and whether it was approved They delete my comment I assume based on their actions it is as I feared over priced and undersigned but it looks good

This man s professionalism knows no beginning

My experience was as follows Hello David I ve got a bit of a problem with the Furutech mains plug end of the no75 cable I received a couple of days ago It all looked fine but I had great difficulty plugging it into my mains block I ve had no problem with the other no 75 I bought from you a few years ago I tried several different sockets on that block and then attempted usingmy other brand new block and still had the same problem Eventually after a lot of brute force it went in but I was concerned Imight damage the new block in the process and now am reluctant to everunplug it in case something gets damaged One of the three pins did look as if it might be very slightly askew on inspection and I m wondering whether this can be resolved without returning it to you I don t want to go ahead and open it up thus voiding the warranty Can you advise please Kind regards Barbara and his reply a curt and dismissive If the plug is in the block and working please leave it as it isit cant damage your block Best RegardsDavid BrookMCRUT 07908056978That was it so far as he is concerned No admission of responsibility let alone an apology for sending a faulty item No offer of an immediate replacement just an arrogant response that implies I have no right to assume I can change leads around as and when I require without fear of damaging my brand new power block I am unfortunately forced to leave this man one star Nothing to add that hasn t already been said by many others