


Based on authentic user experiences
AverageJosie
6727 reviews
N/A
1 year ago
Company Deserves ZERO Stars
Do NOT waste your time or money They claim to have a cancel anytime no questions asked policy however when I tried to cancel my subscription it took 5 days and 3 customer service reps until I could get it done Obviously this is a business and they are trying to make money but they clearly do not care about customer service The exercise videos are a joke too If I could give this company and everyone involved with it ZERO stars I would
Vicki Whittington
6727 reviews
N/A
1 year ago
Awful Customer Service
Wasn t impressed they added the shakes onto my order without my consent I emailed them immediately to remove the charge from my cc They ignored my request and shipped the shakes made me return shakes 55 shipping - after 2 months of fighting for the credit I finally got one but less 50 they said the shipping was refundable Would never recommend this company to anyone
Noemi Sandoval
6727 reviews
N/A
1 year ago
Nobody really cares
Nobody really cares Its just like anyother company theyll gladly take your money but in this case its the most complicated system they have Even when I try to contact them before my trial was over they still made sure to charge my card for a service I wasnt receiving Be careful another company that will take your money and has no face
Ruth BENEDICT-MCSTOTT
6727 reviews
N/A
1 year ago
Beware of business practices
Ordered their protein powder to try when I started the program I have since had some medical issues not from the product I can no longer use animal protein products but unbeknown to me they made it an automatic shipment I told the agent I would try the product did not request the auto shipment I never expected more to come no email indicating a shipment was going to be sent out etc When I noticed the charge on my card I called immediately but was told it had been processed I would have to ship the product back at my own expense I find this to be poor business practice not informing of an up coming shipment let alone make it an automatic shipment to begin without my authorization Apologies from the company won t cover the cost of shipping the item back Just beware of their business practices
Erin Kazmierczak
6727 reviews
N/A
1 year ago
Swindling Company BEWARE
I am currently on the phone waiting Dialed the 800-316-8556 like the paperwork and website says and what all the people on here are saying they also called Even the company is saying call this number This is ridiculous I am seeing I have too been scammed and shouldn t have bought into them You re an awful company that I hope goes down for this You better refund me and all the people on here Contacting BBB right now Everyone please do the same
Sandra Carreno
6727 reviews
N/A
1 year ago
They dont even deserve 1 star
They dont even deserve 1 star asked for a refund which they advertise 60 days no questions asked total crap they then responded that I need to call either of these numbers 1-800-316-8556 well this number is the department of youth justice so I try the other number 1-561 221-6989 and its not connected PEOPLE STAY AWAY FROM THIS COMPANY ITS ANOTHER SCAM
K Bentley
6727 reviews
N/A
1 year ago
An absolute scam
An absolute scam I was looking at this product got forced to watch several videos and then gave up and exited Never did I finalise a shopping cart but sure enough- the next day I had charges on my PayPal account I contacted them and immediately cancelled even though I never bought but due to their lack of action product was shipped to me and I had to pay to return Abdul rely disgusted by this company Do not buy
Karen R
6727 reviews
N/A
1 year ago
ZERO STARS WORST SERVICE EVER
DO NOT EVER DEAL WITH METABOLIC Natural Health Sherpa They owe me close on US 200 as a refund I have been trying for months and months to get my money and all I get is delaying tactic after delaying tactic Even PayPal sent them a message to refund me They are doing NOTHING about this IF I COULD GIVE NEGATIVE STARS I WOULD THE WORST CUSTOMER SERVICE EVER NO ETHICS APPARENT TO ME
JB
6727 reviews
N/A
1 year ago
They took my money DO NOT BUY FROM THIS COMPANY
Not even a 1 star They took my money before I d confirmed and charged me double I knew I d made a mistake Wish I d read these reviews first Several of their customer service people have contacted me but fig now that it s all a con and just a laugh for them They even telephoned me but no refund and I get no further with any of them I ve alerted Paypal and I m blocking all their emails and the telephone number Fingers crossed Do not use this company I m usually so careful - I feel like such a fool
Sally Gardiner
6727 reviews
N/A
1 year ago
SCAM
They charged me even though I clicked back and didn t complete the order Then I emailed immediate asking them to refund the money and not post anything to me They ignored my email and posted the stuff anyway They told me to return the items for a full refund which I did months ago now I chased and chased for the refund but no reply The phone number provided doesn t connect and there seems to be no way to contact them Must be a scam