Pendulum | The Next Generation of Probiotics
Based on authentic user experiences
Rheonna Wiuff
6727 reviews
N/A
1 year ago
NO CUSTOMER SERVICE CANCEL
Product did not work for me The real nightmare was trying to cancel They make it impossible No customer service I had to go through my bank to cancel DO NOT GIVE YOUR PAYMENT INFO to them
N B
6727 reviews
N/A
1 year ago
Not a fan so far
I am not happy with my experience with this company thus far I ordered a bottle of probiotics on 10 8 and reached out on 10 13 to find out when my order would ship I was told the product would ship early to mid November No mention of this on their website at the time it looks like they may have added this info AFTER I reached out I was charged for this product nonetheless Further their ads are all over Instagram and FB promoting their product - still no mention of delayed shipping
Daniella
6727 reviews
N/A
1 year ago
Never shipped
Ordered in early October selecting FedEx 2-Day shipping Order still has not been shipped even though Customer Service assured me it would be shipped 11 20 after contacting them - unannounced shipping delays on their part Feeling scammed and will never order from this company again Update they eventually shipped it at the end of November after I had to contact them again Still don t recommend
Jennifer Pitts-Hammons
6727 reviews
N/A
1 year ago
Do not subscribe to Pendulum
Do not subscribe to Pendulum I tried the Metabolic Daily but didn t notice a difference So when it came time for my next shipment I decided to cancel my membership THEY MAKE IS AS DIFFICULT AS UNSUBSCRIBING FROM A PRINT MAGAZINE Once you access your account it s easy to find the cancel subscription button but once you hit it nothing happens And there is no customer service except a crappy popup that refers you to nothing helpful When you do finally get to an email customer service form they auto respond saying it will take 3 to 4 days to get to you they are so busy BUYER BEWARE if you don t like it you ll be jumping through hoops get get away
J J
6727 reviews
N/A
1 year ago
EXTREMELY POOR CUSTOMER SERVICE
EXTREMELY POOR CUSTOMER SERVICE I ordered weeks ago received confirmation of order still have not received product or reply to multiple emails Unfortunately email or sail mail is the only way to make contact I haven t taken the product long enough to offer a review on it I m out of product now so likely won t be able to answer that but I certainly would give 0 stars for customer service for Pendulum Life Therapeutics
