Metlife Reviews

0 stars not 1

0 stars not 1 The worst company ever and the worst call center ever not helping at all and also provide missing information so they ask you to get something else or with different details also you have to call them everyday just to know your status Don t subscribe work with them ever they are the worst and never recommend them to anyone

MetLife customer support sucks and

MetLife customer support sucks and their website is like a third world website The customer supports do not understand my question My checking account paying the monthly premium was compromised so that I went in their website and made one time payment from another account but it never withdraw the money instead they sold my fund without notifying me beforehand Even after submitting EP agreement with new account my monthly remittance still has an issue I called them They said it will do next month but who knows I got the same answer last month The CEO or the executive should improve their services

Awful for beneficiaries

As a beneficiary for a deceased parent they are a nightmare to deal with Just keep sending me letters requesting more information 3 Weeks after I sent them everything I finally had to call because they hadn t contacted me back They re now requiring me to refill out a claim form listing the dollar amount of the policy they wouldn t tell me this previously Shouldn t they have that on their own records Now I have to resubmit all the documents and start the whole process again It s been 2 months Other companies I d worked with were so much easier and took a few weeks They also outsource their call center so good luck getting someone who speaks english

Put Stop Payments on their checks

Sent two checks for Short Term Disability for the two weeks I was off after surgery They only pay about 60 anyway so I wasn t too flush with cash 4 days AFTER depositing the checks Metlife put a Stop Payment on one of the checks on a Saturday morning resulting in my bank acct being out that money I was using paying bills And of course there is no one in the office over the weekend so good luck in getting anything figured out until Monday

Terrible

Terrible I rang to cancel the policy and fair enough this was a pleasant experience On this call I was assured I would be refunded for the payment already made I waited and then emailed to ask for an update how long this should take I was then told within 30 days This time period has passed so I ve emailed again to be responded to with the policy has been terminated there is no refund due Absolutely terrible

Metlife took over Mother s Military

Metlife took over Mother s Military Dental plan Awful They will do anything to not pay the claim Continuosly ask for same information which we have fax confirmations we provided and denying until provided Dentist where she had surgery gave up on trying to help and said they are awful to deal with Its a shame how they treat elderly military dependents

Tried to cancel policy met life uk

Tried to cancel policy I ve cancelled my direct debit so hopefully that will cancel my policy The emotional black mailing and manipulation tactics are appalling Felt bullied into policy yes I m over weight Was made to feel stupid and ashamed and met life was my only option if I had seen reviews wouldn t have bothered cancel my policy EPS001788 met life Uk Met Life

My experience with MetLife s customer

My experience with MetLife s customer service has been terrible Paying by bank transfer is a nightmare it must be sent a check every year it took them three months to process a payment and then they claimed it was late Changing my address was as complicated as transferring property ownership Everything about dealing with MetLife has been dreadful Avoid doing business with MetLife at all costs unless their CEO is replaced

Avoid at all cost

It wasnt clear how much of my investment goes to managing fees and its more than 60 Also when i was consulting with agent i was told that i will go with low medium risk stocks but they invested everything into high risk and lost my money The best of all i asked them to add my mother as beneficiery in case of death They didnt add any name When I tried to cancel it took more than 3 months because their website was broken and their support takes weeks to answer Bad experience and expensive lesson