Mexgrocer Reviews

billed but not delivered

I ordered an item on Dec 21 2015 and paid extra fro 3 day delivery Nothing has arrived but they were very prompt in billing my card It is now Jan 3 and after making 3 calls to their company I doubt their really is such a thing I haven t heard a peep or seen a thing DO NOT ORDER FROM THIS COMPANY They appear to be swindlers

10 bags of Maseca Blue sold are near to expiry date

I bought 10 packs of the Maseca Blue on 31 March 2020 and it was delivered on 1st week of April and there are all expiring in 15 May 2020 Although good selection of products but I wouldn t buy from them again

totally not what I had ordered

I had a big party and I decided to order from mexgrocer some important items I received the package and out of 8 items that I ordered I only received one correct I called the off hours number without an answer Now I had to cancel my plans because I do not have the items to cook my meals Be careful what you wish for you may get the wrong items with them

Mexgrocer Never Again

I ordered a clay jug from MexicanGrocer Huge mistake The night I filled it I discovered it leaked horribly and so much water that it was like a small pond had formed on my dresser within a matter of minutes I tried sealing it with coco oil butter wax-NOTHING kept it from leaking I contacted Mexgrocer about it and they emailed the company to see what I could seal it with I replied and sent a video to show them how much this thing leaks and have never heard back from Mexgrocer I purchased another glazed jug just so I could have a functioning one I am very disappointed that I had thought the customer service was better because it is evident from my video that this was not just sweating water It was downright leaking and forming a formidable pool of water beneath it I don t like to leave bad reviews but I don t want someone else to throw their money away on this useless jug or unsatisfactory store and not have their money refunded at all like in my case Please please buy from anyone but MexGrocer and save yourself the money and hassle The jug was absolute garbage Mexgrocer never refunded or tried to remedy the situation at all They could have at least refunded my money I also tried to leave a review on their website but they never posted it I will never shop with them again

Ordered two bags Gaunabana leaves

Ordered two bags Gaunabana leaves price14 00 dollars a bag cost of shipping was 36 00 dollars received it in good time But was very poor quality Looked like it was swept off floor Won t be placing another order from them any time soon Very disappointed

Purchased 40 00 Usd in spices and was

Purchased 40 00 Usd in spices and was charged 45 00 USD for shipping On delivery was carved another 16 00 for import fees No reply to emails to get answer to extra charge After some research discovered These guys have a terrilbe track record

I ordered a sugar free soda for a gift

I ordered a sugar free soda for a gift for a diabetic I paid 17 50 a six pack They sent regular soda 89cents a bottle in any store and have failed to respond to requests regarding order UNACCEPTABLE Not to be over dramatic but that mistake could really hurt someone

Products ordered are never available and never ship

Products ordered are never available They immediately bill your credit card and they never ship After two weeks of inquiring If you complain enough the President of the Company will call you back with more excuses

I ordered masa for tamales and received

I ordered masa for tamales and received it in a broken down box not properly refrigerated with just small packs that were suppose to be frozen but were all water and warm and the masa was warm This is not the proper packaging for perishable items this is against FDA regulations They don t answer their phones or emails I will NEVER shop with them again Buyer beware