Milesandbarr Reviews

Estate Agents in Kent Miles Barr

3.87
110 reviews
Great Rating
Based on 110 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 110 reviews

The majority of reviews are highly positive, with customers praising the professionalism, helpfulness, and communication of specific agents, particularly in sales progression and lettings roles. Many reviews highlight successful property transactions and responsive service. A smaller subset of reviews detail negative experiences, primarily concerning lettings management, alleged dishonesty, poor communication, and disputes over property conditions. The overall sentiment is strongly favorable toward the sales division, while the rental division receives more mixed and critical feedback.

What customers love
  • Helpful sales progression
  • Professional and courteous
  • Great communication
  • Efficient service
  • Experienced agents
Common concerns
  • Poor lettings management
  • Billing disputes
  • Delayed responses
  • Misinformation issues
  • Inefficient processes

Last updated 1 week ago

S

Good estate agent but need to improve adverts

Good estate agent but they really should learn to spell A property was described as being in a sort after area I contacted them about exactly the same error some months ago - they did not reply obviously took no notice This looks very poor reflects on their overall standards in my opinion
A

I purchased through Miles Barr

I purchased through Miles Barr no problem through the purchase process it was a relatively straight forward purchase I looked at a couple of properties with them and one young man from the Ramsgate Branch was particularly pushy about getting a mortgage with their own mortgage advisor when I already had one in place when I spoke to their advisor he said nothing I can do you are sorted out Apart from that people working there was all approachable and fine Trying to get them to take the For Sale sign down after purchase was painful they use a 3rd party I don t care who you use get it down
M

To Rent OR Not To Rent that is the question

Praise be to Jenny Harmes Miles Barr Lettings Manager Thanet I would have given up on the whole process of trying to rent a property through the Miles Barr agency - from being faced with a viewings agent who knew nothing about the property having been in the job for only 2 weeks to THE MOST torturous on-line application process dealing with The Lettings Hub an off-shore call centre blah blah blah - were it not for a phone call with Jenny Knowledgeable patient answered all my questions - no matter how often I repeated them - and set my mind at ease In this digital age why has renting a property become so difficult convoluted Our entire lives are on-line takes about an hour to check an individual s bona fides 10 days with Miles Barr Jenny I rate 4 The rest of the renting experience with M B 2 Average 3
M

Miles and Barr proved quite difficult

Miles and Barr proved quite difficult to get hold of several call to their lettings number went unanswered and promised call backs did not happen I finally got a call and arranged a viewing while waiting outside the flat I was called to say that there was a problem with the keys and they would have to cancel However this was rectified and I was finally shown round by Jake Chamberlain who was polite and courteous If he didn t know an answer to my question he said so rather than try and bluff his way through which I appreciated The flat was not for me in the end but I have nothing bad to say about the agent who showed it to me The agency itself came across as a bit disorganised but they got there in the end
J

Some members of staff were extremely

Some members of staff were extremely helpful others were rude and thought it s okay to speak to customers with attitude and be rude
A

Mixed experiences

Viewed a number of houses with them Agent in whitstable was fine Knew the properties and was helpful In Margate the agent had never been inside the house and was only interested in getting us signed up to them despite us saying we were happy with our sales agent

About Milesandbarr

Miles Barr an independent Kent estate agents dealing with property selling buying renting mortgage advice property management and relocation services

United States

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