Milkandmore Reviews

Milk Delivery Near Me | Milk & More

milkandmore.co.uk
3.57
140 reviews
Great Rating
Based on 140 user experiences

Rated 3.57 out of 5 by 140 Happy Customers

42.9%
14.3%
14.3%
14.3%
14.3%
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AI Review Summary Based on 140 reviews

Milkandmore receives largely positive reviews for reliability, timely deliveries, and quality products, with many customers appreciating the convenience of glass bottles and responsive service. However, recurring issues include poor customer service, website usability problems, inconsistent delivery accuracy, and occasional product quality concerns such as sour milk. Some users also report dissatisfaction with pricing and deceptive sales practices. Overall sentiment remains favorable, but operational inconsistencies persist.

What customers love
  • Reliable deliveries
  • Good product quality
  • Fresh produce
Common concerns
  • Expensive pricing
  • Inconsistent delivery
  • Sour milk

Last updated 3 weeks ago

J

Do not use this company

Unless you just want milk I would not bother I have ordered different items on three separate delivery s and all of them they have failed to deliver the extra items It says on there website in stock but that means in the company not at your local depot so it s luck of the draw wether you get it or not Tried to cancel after the second failed delivery but was given an excuse and a voucher so gave it another chance then you can guess what happened yup failed to deliver again I would strongly advise not using these as it s just a waste of time as your have to go to the shops anyway
K

Customer service diabolical

Used for a few months but customer service is so bad that I cancelled I messaged them twice about a complaint with no reply
C

Signed up to the website on Wednesday

Signed up to the website on Wednesday night First order due on the Friday No delivery Spoke to customer services who said the milk was delivered between 02 45am and 03 45am Checked cctv can see down the whole street van no where in sight Customer Service refunded order and said they d flag with depot manager Second delivery again no delivery attempted and not even on our street from 11pm to 6am Decided to go out and check I ve driven down all the other streets you could use to get to our house No sign of any milk Come to the conclusion that driver is either not even attempting delivery or so far off he she is in completely the wrong area Will be calling this morning to cancel Complete waste of time Will go back to buying in the shops Ocado haven t missed a delivery yet
M

My delivery didn t arrive

My delivery didn t arrive I sent an email No response
C

Horrendous customer service

Good service when it works but horrendous customer service when things go wrong I emailed 7-8 times chasing a response and they never got back to me I would avoid this company
L

Just had my delivery permanently

Just had my delivery permanently cancelled by Milk MoreOne of my neighbours has complained to Milk More because they are being woken up by the noise our milkman makes when he delivers to my house Milk More s solution to the problem is to permanently cancel my delivery I have been having a delivery for years and nobody else has complained in this time and I have only heard the milkman on a handful of occasions when I have already been awake I also have dogs who wake when someone shuts a car door two streets away and they don t wake up either so the milkman clearly hasn t been unreasonably noisy I am obviously disappointed and I suspect that if there had been more houses with a delivery down the street and it was more lucrative they would have found another solution but clearly it was easier to ditch me as a customer The most galling aspect of the whole episode is that they are clearly so scared of my neighbour that they wouldn t complete this week s deliveries by bringing my milk this morning So I ve now got to go out to the shops because they thought telling me my milk was cancelled the evening before a delivery was due was the decent thing to do
G

Cold caller knocking this evening at

Cold caller knocking this evening at 8 30pm trying to get my elderly husband to give his bank details on the milk and more website is disgusting And before you say she wasn t working for you I received an email from your email address telling me that my husband had left somthing in his basket which she coaxed him to sign up for before entering his bank details
V

Given up

Given up Terrible website really slow to respond it jumps up and down so when you edit it s jumped and you have to go back a redo it Until they sort the website out I won t be bothering it takes bloody ages to correct and edit and add I can t be bothered and I told them weeks ago on Facebook about the website clearly they ve done nothing to sort it out but I ve not got 30 minutes to correct an order that should be edited in seconds
R

Sour milk bad eggs dirty bottles

Milk sometimes goes bad before use-by date and this has been getting more frequent Now we received bad eggs and a dirty milk bottle it was on the outside but didn t give me much confidence on the contents Last straw for us
J

I m so angry upset

I m so angry upset I ordered for next delivery slot as I needed essentials bread milk unfortunately I hurt myself so unable to get it for a little while I saw many great reviews about milk and more so decided to have a delivery so I could have some tea breakfast in the morning Unfortunately it got to 10 30am so I rang them to chase up the delivery to be told I wouldn t be receiving my order as there was a mix up there end I m beyond upset hungry no phone call with an update to possibly get someone out to the shop for me Instead I ve been left with nothing Unfortunately this will be my last night ordering will try the new service that is recently been around Hopefully I won t be let down again

About Milkandmore

Milk & More is on a mission to protect the legacy and tradition of the milkround. We deliver fresh British milk and the best everyday essentials to your doorstep. Join our round today.

United States

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Frequently Asked Questions

Milk & More is a modern milk delivery service operating across the UK. It offers a hassle-free alternative to in-store shopping, delivering fresh groceries directly to your door. The service focuses on milk and dairy but also provides a wide range of items including breakfast products, juice, drinks, bread, bakery items, fruit, vegetables, and pantry essentials. Customers can set up regular orders online for delivery up to three times a week.

To use Milk & More, you create an account on their website. Once registered, you can set up regular orders for delivery up to three times a week, selecting the items you need. You are not required to have a subscription or meet a minimum spend. You can pause, skip, or cancel orders at any time. The delivery is scheduled to arrive overnight, with a quiet drop-off by 7am. For each delivery, you need to leave a safe storage spot, such as a box or bag, for the milkman to leave the goods. Delivery is free of charge.

Milk & More offers a wide range of products including milk and dairy, breakfast items, juice and drinks, bread and bakery products, fruit and vegetables, and pantry and home essentials. They also provide organic options and dairy-free alternatives to cater to different dietary preferences.

No, there is no minimum spend or mandatory subscription required for Milk & More deliveries. You can set up regular orders and pause, skip, or cancel them at any time without penalty.

You can set up regular orders for delivery up to three times a week. The service is designed for flexibility, allowing you to manage your deliveries as needed.

About Milkandmore

Milk & More: Reliable Milk Delivery Near Me

Milk & Moreis a milk delivery service operating across the UK, offering fresh groceries direct to your door. The company positions itself as a modern version of the traditional milk round, providing a hassle-free alternative to shopping in-store. Operating via an online platform, the service allows customers to set up regular orders and choose from a range of household staples.

The core offering focuses on milk and dairy, but the range extends to breakfast items, juice, drinks, bread, bakery products, fruit and vegetables, as well as pantry and home essentials. The company partners with various suppliers to stock items including organic options, catering to different dietary preferences, such as dairy-free alternatives. Customers can browse categories including Dairy, Breakfast, Fruit & Veg, and Pantry & Home on the website to build their weekly shop.

How the Milk Delivery Service Works

The process is designed for convenience and flexibility. To begin, customers create an account on the Milk & More website. Once registered, they can set up regular orders for delivery up to three times a week, selecting the items they need. There is no mention of mandatory subscription tiers or minimum spend requirements, and the service allows users to pause, skip, or cancel orders at any time.

Delivery is scheduled to arrive overnight, with the promise of quiet, early morning drop-offs by 7am. For each delivery, customers are asked to leave out a safe storage spot, such as a box or bag, for the milkman to leave the goods. The company highlights free delivery as a key feature of the service. In 2025, the platform reported delivering over 50 million refillable bottles, indicating a large-scale operation focused on reusable packaging.

Business Deliveries and Company Background

Milk & More also provides solutions for business deliveries, targeting offices and commercial locations that require regular supplies of milk and pantry items. The company maintains a presence on multiple social platforms, including Facebook, Instagram, and TikTok, and offers standard website features such as a site map, terms and conditions, and a privacy and cookies policy. Customers can manage their account, view the FAQs section, and contact the company through the website for support or queries regarding orders, refunds, and data preferences.