Milkandmore Reviews

Milk Delivery Near Me | Milk & More

milkandmore.co.uk
3.57
140 reviews
Great Rating
Based on 140 user experiences

Rated 3.57 out of 5 by 140 Happy Customers

42.9%
14.3%
14.3%
14.3%
14.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 140 reviews

Milkandmore receives largely positive reviews for reliability, timely deliveries, and quality products, with many customers appreciating the convenience of glass bottles and responsive service. However, recurring issues include poor customer service, website usability problems, inconsistent delivery accuracy, and occasional product quality concerns such as sour milk. Some users also report dissatisfaction with pricing and deceptive sales practices. Overall sentiment remains favorable, but operational inconsistencies persist.

What customers love
  • Reliable deliveries
  • Good product quality
  • Fresh produce
Common concerns
  • Expensive pricing
  • Inconsistent delivery
  • Sour milk

Last updated 3 weeks ago

L

Milk More seem to have changed their

Milk More seem to have changed their website We are moving house and I went onto their App to change my delivery address The website is now very difficult to negotiate and I ended up not knowing whether I had made the changes or not I ended up phoning them to try and confirm the changes Unfortunately the person I spoke to was difficult to understand and not particularly helpful It s a shame as I have been a Milk More customer for many years and always had good service I m
R

Shelf life an issue

We have been customers for a couple of years and value the fact that we are able to cut back on plastic waste However in the past few weeks we are finding the milk to have little or no shelf life This is both semi skim and full fat We have raised this with the company and been refunded and left a note for our milkman Still a bit hit-and-miss Something needs to be done about stock control refrigeration as we don t want to cancel our regular order
C

Good products and range poor service

Good products and range convenient but after several years of using them I ve now stopped due to poor customer service An order was delivered incomplete and for the first time no refund was issued I accept mistakes happen I would not have stopped using them over one mistake but on requesting a refund I was first treated with suspicion then when I shared proof I was ignored I persevered and ultimately got the refund I was due but won t be returning based on the poor service
G

Why don t they tell you when they can t complete a delivery

Items are generally delivered as planned but every now and again I find there s no milk on my doorstep check everywhere the website says my order has been completed So I contact customer services who then apologise and say there was a problem with the delivery and it couldn t be completed That s fine but why is it marked as completed then Why can t you be honest and mark the delivery as incomplete and issue a refund automatically Why do I have to faff about complaining and asking for a refund Are you just chancing it that customers can t be bothered to complain and will just accept the loss and you get to keep the money
L

The milkman is really good

The milkman is really good but I am very unhappy about the milk Non-homogenised milk is a healthier option than homogenised but you now no longer supply it My daughters in London still have non-homogenised from Milk and More Why can t I
L

No delivery Christmas Eve and no

No delivery Christmas Eve and no explanation although we were refunded We had to buy milk from a shop Usually good service though
C

IMPROVEMENT NEEDED

After many years and deliveries to us and after Milk and More employing a new delivery person it took numerous contacts to get our deliveries to the right address although this was eventually rectified Also we have found the site very hard to cancel deliveries and although we were sure everything was cancelled over the Christmas period we still got a delivery The only other problem that we have is we really struggle to get invoices for the goods received and have been told that we have to request individual invoices and it will take up to 2 weeks to be emailed which to me is not good practice
S

The regular delivery is excellent but

The regular delivery is excellent but several things are not as good as the could be Frequent shortage of items be it crumpets eggs bananas in particular The crumpets are surprising as you added these to the menu about a month ago but only once have they been delivered It s also annoying that you see fit to bill for items that are not in stock and it takes a few days before refund Please bill only when you know what you are able to deliver Bananas have often been green and under-ripe Better more recently
V

Disappointed

I do like having a milkman every other day leaving me fresh milk and bread but the only reason why I have only given a 3 star is Whenever I ve order on there on line shop looking forward to the goods the next day only to find they haven t been delivered and items have been substituted all the time This is no reflection on the milkman as he s only there to deliver Get your act together milk and more you can t call yourself a doorstop delivery if you can t deliver the goods you advertise on your site
M

Received no reply due to the two items

Received no reply due to the two items of Yoghurts I received instead of 5 yogurts needed 3 as their was three people living here and no bottle of orange juice with second order I wish they would reply been a week that s why three stars

About Milkandmore

Milk & More is on a mission to protect the legacy and tradition of the milkround. We deliver fresh British milk and the best everyday essentials to your doorstep. Join our round today.

United States

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business

Frequently Asked Questions

Milk & More is a modern milk delivery service operating across the UK. It offers a hassle-free alternative to in-store shopping, delivering fresh groceries directly to your door. The service focuses on milk and dairy but also provides a wide range of items including breakfast products, juice, drinks, bread, bakery items, fruit, vegetables, and pantry essentials. Customers can set up regular orders online for delivery up to three times a week.

To use Milk & More, you create an account on their website. Once registered, you can set up regular orders for delivery up to three times a week, selecting the items you need. You are not required to have a subscription or meet a minimum spend. You can pause, skip, or cancel orders at any time. The delivery is scheduled to arrive overnight, with a quiet drop-off by 7am. For each delivery, you need to leave a safe storage spot, such as a box or bag, for the milkman to leave the goods. Delivery is free of charge.

Milk & More offers a wide range of products including milk and dairy, breakfast items, juice and drinks, bread and bakery products, fruit and vegetables, and pantry and home essentials. They also provide organic options and dairy-free alternatives to cater to different dietary preferences.

No, there is no minimum spend or mandatory subscription required for Milk & More deliveries. You can set up regular orders and pause, skip, or cancel them at any time without penalty.

You can set up regular orders for delivery up to three times a week. The service is designed for flexibility, allowing you to manage your deliveries as needed.

About Milkandmore

Milk & More: Reliable Milk Delivery Near Me

Milk & Moreis a milk delivery service operating across the UK, offering fresh groceries direct to your door. The company positions itself as a modern version of the traditional milk round, providing a hassle-free alternative to shopping in-store. Operating via an online platform, the service allows customers to set up regular orders and choose from a range of household staples.

The core offering focuses on milk and dairy, but the range extends to breakfast items, juice, drinks, bread, bakery products, fruit and vegetables, as well as pantry and home essentials. The company partners with various suppliers to stock items including organic options, catering to different dietary preferences, such as dairy-free alternatives. Customers can browse categories including Dairy, Breakfast, Fruit & Veg, and Pantry & Home on the website to build their weekly shop.

How the Milk Delivery Service Works

The process is designed for convenience and flexibility. To begin, customers create an account on the Milk & More website. Once registered, they can set up regular orders for delivery up to three times a week, selecting the items they need. There is no mention of mandatory subscription tiers or minimum spend requirements, and the service allows users to pause, skip, or cancel orders at any time.

Delivery is scheduled to arrive overnight, with the promise of quiet, early morning drop-offs by 7am. For each delivery, customers are asked to leave out a safe storage spot, such as a box or bag, for the milkman to leave the goods. The company highlights free delivery as a key feature of the service. In 2025, the platform reported delivering over 50 million refillable bottles, indicating a large-scale operation focused on reusable packaging.

Business Deliveries and Company Background

Milk & More also provides solutions for business deliveries, targeting offices and commercial locations that require regular supplies of milk and pantry items. The company maintains a presence on multiple social platforms, including Facebook, Instagram, and TikTok, and offers standard website features such as a site map, terms and conditions, and a privacy and cookies policy. Customers can manage their account, view the FAQs section, and contact the company through the website for support or queries regarding orders, refunds, and data preferences.