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Milkandmore receives largely positive reviews for reliability, timely deliveries, and quality products, with many customers appreciating the convenience of glass bottles and responsive service. However, recurring issues include poor customer service, website usability problems, inconsistent delivery accuracy, and occasional product quality concerns such as sour milk. Some users also report dissatisfaction with pricing and deceptive sales practices. Overall sentiment remains favorable, but operational inconsistencies persist.
Last updated 4 months ago
Milk & Moreis a milk delivery service operating across the UK, offering fresh groceries direct to your door. The company positions itself as a modern version of the traditional milk round, providing a hassle-free alternative to shopping in-store. Operating via an online platform, the service allows customers to set up regular orders and choose from a range of household staples.
The core offering focuses on milk and dairy, but the range extends to breakfast items, juice, drinks, bread, bakery products, fruit and vegetables, as well as pantry and home essentials. The company partners with various suppliers to stock items including organic options, catering to different dietary preferences, such as dairy-free alternatives. Customers can browse categories including Dairy, Breakfast, Fruit & Veg, and Pantry & Home on the website to build their weekly shop.
The process is designed for convenience and flexibility. To begin, customers create an account on the Milk & More website. Once registered, they can set up regular orders for delivery up to three times a week, selecting the items they need. There is no mention of mandatory subscription tiers or minimum spend requirements, and the service allows users to pause, skip, or cancel orders at any time.
Delivery is scheduled to arrive overnight, with the promise of quiet, early morning drop-offs by 7am. For each delivery, customers are asked to leave out a safe storage spot, such as a box or bag, for the milkman to leave the goods. The company highlights free delivery as a key feature of the service. In 2025, the platform reported delivering over 50 million refillable bottles, indicating a large-scale operation focused on reusable packaging.
Milk & More also provides solutions for business deliveries, targeting offices and commercial locations that require regular supplies of milk and pantry items. The company maintains a presence on multiple social platforms, including Facebook, Instagram, and TikTok, and offers standard website features such as a site map, terms and conditions, and a privacy and cookies policy. Customers can manage their account, view the FAQs section, and contact the company through the website for support or queries regarding orders, refunds, and data preferences.