Milkandmore Reviews

Milk Delivery Near Me | Milk & More

milkandmore.co.uk
3.57
140 reviews
Great Rating
Based on 140 user experiences

Rated 3.57 out of 5 by 140 Happy Customers

42.9%
14.3%
14.3%
14.3%
14.3%
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AI Review Summary Based on 140 reviews

Milkandmore receives largely positive reviews for reliability, timely deliveries, and quality products, with many customers appreciating the convenience of glass bottles and responsive service. However, recurring issues include poor customer service, website usability problems, inconsistent delivery accuracy, and occasional product quality concerns such as sour milk. Some users also report dissatisfaction with pricing and deceptive sales practices. Overall sentiment remains favorable, but operational inconsistencies persist.

What customers love
  • Reliable deliveries
  • Good product quality
  • Fresh produce
Common concerns
  • Expensive pricing
  • Inconsistent delivery
  • Sour milk

Last updated 3 weeks ago

M

Poor quality milk from Milk and More

Milk and more for several years have been reasonably reliable However for the last few months I have repeatedly had to throw away milk that was less than 3 days old because it has turned Given that a Friday delivery has to last until Monday 3 days is not an unreasonable length of time for the milk to last When a bank holiday occurs Milk and More deliver the Monday milk on the Friday with the expectation that it will last until Wednesday 5 days The quality of the milk or the quality of the care and delivery of the milk is poor I have lost trust in this business
C

Milk goes sour before sell by date and

Milk goes sour before sell by date and it s impossible to reach customer services either by email or phone tp request a refund Last year when we did get a response they suggested we purchase a 12 insulated polystyrene coolbox which we did Milk still lukewarm even with a freezer block inside sour after a day Where ever they store their milk is a sure health hazard One thing they do ensure that they work hard to remain incontactable I believe our depot must be Wolverhampton
D

Milk ok but poor customer service

Milk ok but poor customer service Had a non delivery raised a delivery issue no response repeated no response called them told a photo indicated it had been delivered and suggested the 4 pints had been stolen questioned did they photo every delivery or just after I raised it unable to answer sent the picture with no date stamp queried no response And still not credited for non delivery Shame as we would otherwise rate it higher
E

Not convinced about M M

Not been with M M for long The milk is so far ok sick of the free oat milk with every delivery No wonder it s free as it comes off You can clearly see the milk separated Half milk how water The premium organic fruit box for 15 You are having a laugh 3 nananas 3 only brown and mouldy 2 easy peelers are so dry I can hang as a christmas Dec s 6 pears and 2 apples half rotten The only thing that looks decent is the mango but didn t cut into it Honestly the worst fruit box I ve ever seen Premium quality Yea right Also milkman comes after midnight noisy as hell starts reorganising his van outside houses Obviously not aware of the time and the noise he makes Would expect more
M

Deceptive sales strategy

Signed up by a cold caller - told no commitment and no regular order Repeatedly delivered milk despite cancelling each delivery Really deceptive sales strategy Have now cancelled fully
M

After a lifetime of milk deliveries

After a lifetime of milk deliveries have finally decided to stop they are less reliable than ever - despite a 0700 promise of delivery has rarely been met Today was 10 25 previous 08 00 During the summer milk went off as the dates were too short and not delivered on time resulting being left out all day even in my cooler box Complain and get a we ll look into it at best Since the previous management appears to have left at the end of 2023 seems slightly worse Used to be a milk boy and always stayed loyal to Unigate but successive takeovers and poor website have taken their toll Will now get M S for less than half the price or other for even less UPDATE 3 12 Promise of an email nothing received including spam
D

Milk has no shelf life

We have been a loyal customer for a good 10 yrs plus but now really fed-up with sour tasting milk it started in summer with solid lumps in the top of bottle this has now settled to ruined tea by sour off tasting milk considering the cost we are thinking of cancelling our orders
M

Gentleman came to my door asking me to

Gentleman came to my door asking me to join milk n more I had consedred this previously anyway as it is delivered and my work shifts sometimes make it difficult to get to shops in time I have had six deliverys now on A weekly pre order so the company know what I want every time and same day Out of the six weeks only twice have they left me the full order I m not sure if the delivery driver dos nt read the order properly sometimes or they just don t have the stock The way I see it is as a pre agreed weekly order that is the same every time that they should make sure the stock is available except on extreme curcumstances I have persavired and given them benefit of doubt but if it happens next week I will be canceling my account It is pointless if I have to go to the shop anyway to buy what they don t deliver Also bombarded with e mails to buy extra items for christmas As if I would take a chance on that if they can t deliver A normal pre ordered weekly shop Uxbridge area
V

Milk is just not as good now

We ve been customers for years but in the last year or so the quality has dropped dramatically The milk goes off far too quickly This morning we opened a bottle from Monday 48 hours old and it was already sour We ve given up and cancelled our orders but will come back if the quality is returned
M

Willing Milk More to be better

There are some aspects that really spoil Milk More for me - the communication is awful If anything goes wrong e g require a refund you either don t get a reply or you get an unsatisfactory one - the milkman appears passive aggressive He will sometimes refuse to take bottles e g if he feels there are too many or if he doesn t think they are part of the return refill scheme I have left online notes paper notes contacted the office when he would continuously replace an out of stock product with something not like for like and then be left with a product we don t want and be charged for it repeatedly - Milk More used to have green credentials and a unique selling point reusable bottles organic products and refillable pantry items Many of those items have now gone to be replaced with common overpriced items you can get cheaper in the supermarket

About Milkandmore

Milk & More is on a mission to protect the legacy and tradition of the milkround. We deliver fresh British milk and the best everyday essentials to your doorstep. Join our round today.

United States

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Frequently Asked Questions

Milk & More is a modern milk delivery service operating across the UK. It offers a hassle-free alternative to in-store shopping, delivering fresh groceries directly to your door. The service focuses on milk and dairy but also provides a wide range of items including breakfast products, juice, drinks, bread, bakery items, fruit, vegetables, and pantry essentials. Customers can set up regular orders online for delivery up to three times a week.

To use Milk & More, you create an account on their website. Once registered, you can set up regular orders for delivery up to three times a week, selecting the items you need. You are not required to have a subscription or meet a minimum spend. You can pause, skip, or cancel orders at any time. The delivery is scheduled to arrive overnight, with a quiet drop-off by 7am. For each delivery, you need to leave a safe storage spot, such as a box or bag, for the milkman to leave the goods. Delivery is free of charge.

Milk & More offers a wide range of products including milk and dairy, breakfast items, juice and drinks, bread and bakery products, fruit and vegetables, and pantry and home essentials. They also provide organic options and dairy-free alternatives to cater to different dietary preferences.

No, there is no minimum spend or mandatory subscription required for Milk & More deliveries. You can set up regular orders and pause, skip, or cancel them at any time without penalty.

You can set up regular orders for delivery up to three times a week. The service is designed for flexibility, allowing you to manage your deliveries as needed.

About Milkandmore

Milk & More: Reliable Milk Delivery Near Me

Milk & Moreis a milk delivery service operating across the UK, offering fresh groceries direct to your door. The company positions itself as a modern version of the traditional milk round, providing a hassle-free alternative to shopping in-store. Operating via an online platform, the service allows customers to set up regular orders and choose from a range of household staples.

The core offering focuses on milk and dairy, but the range extends to breakfast items, juice, drinks, bread, bakery products, fruit and vegetables, as well as pantry and home essentials. The company partners with various suppliers to stock items including organic options, catering to different dietary preferences, such as dairy-free alternatives. Customers can browse categories including Dairy, Breakfast, Fruit & Veg, and Pantry & Home on the website to build their weekly shop.

How the Milk Delivery Service Works

The process is designed for convenience and flexibility. To begin, customers create an account on the Milk & More website. Once registered, they can set up regular orders for delivery up to three times a week, selecting the items they need. There is no mention of mandatory subscription tiers or minimum spend requirements, and the service allows users to pause, skip, or cancel orders at any time.

Delivery is scheduled to arrive overnight, with the promise of quiet, early morning drop-offs by 7am. For each delivery, customers are asked to leave out a safe storage spot, such as a box or bag, for the milkman to leave the goods. The company highlights free delivery as a key feature of the service. In 2025, the platform reported delivering over 50 million refillable bottles, indicating a large-scale operation focused on reusable packaging.

Business Deliveries and Company Background

Milk & More also provides solutions for business deliveries, targeting offices and commercial locations that require regular supplies of milk and pantry items. The company maintains a presence on multiple social platforms, including Facebook, Instagram, and TikTok, and offers standard website features such as a site map, terms and conditions, and a privacy and cookies policy. Customers can manage their account, view the FAQs section, and contact the company through the website for support or queries regarding orders, refunds, and data preferences.