Milkandmore Reviews

Milk Delivery Near Me | Milk & More

milkandmore.co.uk
3.57
140 reviews
Great Rating
Based on 140 user experiences

Rated 3.57 out of 5 by 140 Happy Customers

42.9%
14.3%
14.3%
14.3%
14.3%
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AI Review Summary Based on 140 reviews

Milkandmore receives largely positive reviews for reliability, timely deliveries, and quality products, with many customers appreciating the convenience of glass bottles and responsive service. However, recurring issues include poor customer service, website usability problems, inconsistent delivery accuracy, and occasional product quality concerns such as sour milk. Some users also report dissatisfaction with pricing and deceptive sales practices. Overall sentiment remains favorable, but operational inconsistencies persist.

What customers love
  • Reliable deliveries
  • Good product quality
  • Fresh produce
Common concerns
  • Expensive pricing
  • Inconsistent delivery
  • Sour milk

Last updated 3 weeks ago

A

Poor customer service

Have been a customer for years but have just cancelled Milk delivered this week was skimmed milk instead of semi-skimmed We don t like semi skimmed so wouldn t use it I emailed to complain and was told that the milkman had given them as a substitute and there is no option to opt out of substitutions I had hoped for an apology and refund but nothing Sadly I have decided to cancel my subscription as I don t want to pay for things I don t use
J

Crazy milkman shocking customer service

Absolutely shocking customer service They were great for many years but over the last few months delivery is hit and miss Customer Services just don t reply eitherAlso the milkman is now leaving glass milk bottles on top of a thing garden gate He did it again last night despite the gale force winds It s luck that I do t have glass all over my driveway I would find an alternative local dairy These guys are a nightmare to deal with and the delivery people don t care anymore than an DPD van driver
L

Could be good but isn t

I signed up and made an order with a voucher I had and was promised a welcome pack also don t know what that contained as I never got it only half of that first order was delivered Customer service apologised and said they would reorder at no cost to myself for the following week The next week I had 3 items missing and still no welcome pack Customer service just said it was stock issues checked online and the items could still be ordered so i gave up Deleted my account as what s the point - if they could inform customers of stock problems the evening before it might help but I got no emails messages I had to contact them about non delivery Not great really
M

A 2 pint plastic container was damaged

A 2 pint plastic container was damaged when I removed the cap milk spilt over the work surface down the cupboard over the floor I mopped up as best I could fearing a perpetual rancid smell Then I found a leak in the porch with milk under a box of flowers Haven t decided whether to switch to glass or put the crate in a container Not happened previously
E

No cold calling at night time please

I am not a customer so I cannot review the service this company provides however I am not impressed with how some of your reps go about touting for business Last night after 8pm I had someone ringing the doorbell which I ignored because I live alone and will not answer the door when it s dark Feeling uneasy about who this person was and what they wanted I called my neighbour to see if she had the same person knock on her door and she did She told him off for disturbing people at an inappropriate time of the day I completely agree and called this company this morning to feed this back to them The lady I spoke to did not take in what I had told her because she then proceeded to ask for my account details I just want to register this here It was Eye Village in Peterborough It is not nice if you live on your own or you re elderly to have people cold calling that time of day A postcard through the door or perhaps knocking door to door at the weekend during the day would be more suitable Thanks
J

Don t bother doing an order online

Don t bother doing an order online it s impossible to see what you have for both days you either after one of sale or repeat customers if so Change the website make it user friendly
N

My first delivery hasn t turned up even

My first delivery hasn t turned up even though it says complete on the website it s now 9 30 am and still no delivery I called the phone number on the website and got cut off twice then on the third attempt no apology just got told the delivery is running late even though my next door neighbour uses the same company and their delivery came at 11pm as I saw the milk man run across my garden to do their delivery - not impressed and will be cancelling my account when I would have made regular orders
M

COWBOYS - utterly untrustworthy

This is an utterly untrustworthy organisation They have no standards or ethics They are unable to follow simple delivery instructions e g please leave my items in a specified safe place There is no way to contact them - though a phone number is provided they simply cut you off once they realise you want to complain Emails sent to them go unanswered PLEASE DO NOT ENGAGE WITH THESE UTTERLY USELESS COWBOYS
H

I had two different people knock my

I had two different people knock my door today trying to sign me up very pushy why would I buy from them when your milk is twice the price of my local supermarket
Z

Having to contact weekly with issues

I ve had to contact this company almost every week due to issues The first few times I ordered my delivery never arrived I understand that mistakes happen but having to chase them down for a resolution is frustrating At least refunds are processed quickly though only via Instagram as they don t seem to respond to emails When my orders do arrive the problems continue The last three deliveries have all included milk that was either lumpy or had already gone off In some cases the seal had clearly blown so I was able to catch it before using it Reliability and product quality need serious improvement

About Milkandmore

Milk & More is on a mission to protect the legacy and tradition of the milkround. We deliver fresh British milk and the best everyday essentials to your doorstep. Join our round today.

United States

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Frequently Asked Questions

Milk & More is a modern milk delivery service operating across the UK. It offers a hassle-free alternative to in-store shopping, delivering fresh groceries directly to your door. The service focuses on milk and dairy but also provides a wide range of items including breakfast products, juice, drinks, bread, bakery items, fruit, vegetables, and pantry essentials. Customers can set up regular orders online for delivery up to three times a week.

To use Milk & More, you create an account on their website. Once registered, you can set up regular orders for delivery up to three times a week, selecting the items you need. You are not required to have a subscription or meet a minimum spend. You can pause, skip, or cancel orders at any time. The delivery is scheduled to arrive overnight, with a quiet drop-off by 7am. For each delivery, you need to leave a safe storage spot, such as a box or bag, for the milkman to leave the goods. Delivery is free of charge.

Milk & More offers a wide range of products including milk and dairy, breakfast items, juice and drinks, bread and bakery products, fruit and vegetables, and pantry and home essentials. They also provide organic options and dairy-free alternatives to cater to different dietary preferences.

No, there is no minimum spend or mandatory subscription required for Milk & More deliveries. You can set up regular orders and pause, skip, or cancel them at any time without penalty.

You can set up regular orders for delivery up to three times a week. The service is designed for flexibility, allowing you to manage your deliveries as needed.

About Milkandmore

Milk & More: Reliable Milk Delivery Near Me

Milk & Moreis a milk delivery service operating across the UK, offering fresh groceries direct to your door. The company positions itself as a modern version of the traditional milk round, providing a hassle-free alternative to shopping in-store. Operating via an online platform, the service allows customers to set up regular orders and choose from a range of household staples.

The core offering focuses on milk and dairy, but the range extends to breakfast items, juice, drinks, bread, bakery products, fruit and vegetables, as well as pantry and home essentials. The company partners with various suppliers to stock items including organic options, catering to different dietary preferences, such as dairy-free alternatives. Customers can browse categories including Dairy, Breakfast, Fruit & Veg, and Pantry & Home on the website to build their weekly shop.

How the Milk Delivery Service Works

The process is designed for convenience and flexibility. To begin, customers create an account on the Milk & More website. Once registered, they can set up regular orders for delivery up to three times a week, selecting the items they need. There is no mention of mandatory subscription tiers or minimum spend requirements, and the service allows users to pause, skip, or cancel orders at any time.

Delivery is scheduled to arrive overnight, with the promise of quiet, early morning drop-offs by 7am. For each delivery, customers are asked to leave out a safe storage spot, such as a box or bag, for the milkman to leave the goods. The company highlights free delivery as a key feature of the service. In 2025, the platform reported delivering over 50 million refillable bottles, indicating a large-scale operation focused on reusable packaging.

Business Deliveries and Company Background

Milk & More also provides solutions for business deliveries, targeting offices and commercial locations that require regular supplies of milk and pantry items. The company maintains a presence on multiple social platforms, including Facebook, Instagram, and TikTok, and offers standard website features such as a site map, terms and conditions, and a privacy and cookies policy. Customers can manage their account, view the FAQs section, and contact the company through the website for support or queries regarding orders, refunds, and data preferences.