Miss White
N/A
Food undercooked and over priced
Food undercooked and over priced took our granddaughter to see santa and well disappointed is an understatement
David Blok
N/A
I booked 6 people for soft play at 43
I booked 6 people for soft play at 43 2 adults and four children for the soft play session for me and my two kids and my friend and his two kids My friend and his 2 children were unable to go due to illness Millets have a policy that they will only move a booking once and that they won t split a booking Meaning that if my friend and his two can t make it then they won t refund and i will lose 22 I wonder how many other people Millets have robbed in this way I spoke to customer service and they would not budge and declined a refund Buyer beware this is not a customer friendly way to do business for a so called family friendly organisation more like a profit over fairness organisation
Ronald Kelley
N/A
What can I say tried the restaurant
What can I say tried the restaurant several times I don t think the food could get any worst but this time they fooled me Totally uneatable Only thing good was the chips The rest was just gross All this for 45 pounds not cheap
Pam B
N/A
Very poor value and poor customer service
Bought a small garden set for 1299 The 2 chairs are damaged 1 in particular bent bolts that look to have been hammered badly both chairs have a small amount of loose weave I paid top price thinking I would get quality Emailing 7 times since 13 6 for replacement or refund To date offered 4 scatter cushions twice I agree not a customer friendly company- but used to be
Jake Willis
N/A
RIP OFF VERY DISAPPOINTED
Booked the really wild experience for me and my partner at a cost of 80 only to hold a snake for a couple minutes we got to feed the wallabies but the general public not on the experience was doing the same thing There was no segregation between experience paying customers and the public making us feel extremely ripped off We only purchased the experience so we could feed and handle the raccoons which we was not allowed to do this was not explained on the booking information we was only allowed to put some dog food in cardboard tubes which the keeper placed in the exhibit AGAIN the general public was involved and even got in front of us so we couldn t even see what we paid for me and my partner are very disappointed and will not be returning to the farm ever again PLEASE UPDATE YOUR INFORMATION YOU ARE LETTING YOUR CUSTOMERS DOWN
Zoe Mundee
N/A
Awful customer service
Awful customer service asked to move a booking due to covid and was told I had to pay more than we had originally paid to book it and that they were doing us a favour as we were losing them money by being ill Thought I was doing them a favour but not turning up infecting staff and other visitors Guess all they care about is the money
June King
N/A
Shopping at the butchers
I have visited millets since a child 1950s I have enjoyed the changes with my children grandchildren and recently with great grandchildren I have bought plants bulbs etc over the years and food shopped regularly but my recent purchase of shin of beef and kidneys from the butchers was beyond awful The meat was cooked for four hours but was inedible It was completely tasteless and mainly gristle It s not the first disappointment I ve had from meat at millets butchers Needless to say I won t be buying anymore as it s not cheap I don t mind paying more for meat if it s worth it
angie dune
N/A
waste of money
My partner took me the millets farm shop the other day i was so excited as i ve been looking for a place to buy a healthy food what a disappointment we spent a lot of money because everything is over priced i thought it should be ok as they are fresh and organic someones hair was inside freshly made chicken dish aubergines developed large brown spots next day they were shiny and spotless when i bought them also other vegetables gone bad next day i took screen shot of the aubergines and done google search as the brown spots on them look strange i found images of aubergines with the same exact spots and found out that these spots are caused by a virus its a waste of money and do not recommend anyone to buy from them