Minecraft-hosting Reviews

I am writing this currently writing this I have used this on and off throughout the years and let me just say I do think this is fairly OK For the price However time and time again I encountered issues I am currently waiting for a ticket to be responded too so we will see what comes from that BUT if the ticket appears to be no help in fixing my current issue of crashing on start up then heres what Im gonna say about this You guys put modpacks for players to discover and find Its great to see new modpacks appearing However when your server is crashing from Memory issue When we are upgrading to HIGHER payment plans and when it doesnt crash from that It just doesnt go up simply from pressing the start button Then whats the point of A Having that modpack within it if I cant run it DEFAULT through this hosting Or B Your server has a memory issue with even the BASICS of Modpacks or vanilla VANILLA ESPECIALLY should not be having this issue Sure its easy to identify when its a Memory issue crash or a mod involved crash but so far it appears that this hosting just cant handle the simpliest of modpacks this is like advertising Hey you wanna see this really cool game that just came out Only to try it and find out that the 3D character is actually a stick figure At this point I rather have the lazy way of playing minecraft with friends I enjoy this hosting when it works from its many issues I have encountered but if it cant even run vanilla minecraft then Im honestly better off hosting it off my hosting and then figuring out how to add mods since this seems to just be lackluster ------------------------------------------------------------Update as of 3 7 23 After the attempted help they have gave and I ll be honest thats all I can ask for I am unfortunately not gonna be changing my review Instead I will be changing my view slightly When I can goto a host with less specs that this host offers we tested both modpacks and havent Experienced any crash lag spike or anything that I have encountered along with other issues such as plugins and other ends After a decent years of me using this host I will not be using it any longer this is no longer a host I can feel secured that im getting the best in with my money s worth I cannot say that this host is right for me ----------------------------------------------------------To clarify I originally had the Prime plan which came 4GB of RAM but I upgraded to the 14GB plan Orion after experiencing issues with your service It was even confirmed we had the 14GB of RAM in one of the ticket exchange where we were informed of our resource usage only 28 was being used based off that ticket This plan should of been more than plenty for the modpacks we were using with my small group of friends playing on the server but I figured we try it just to rule out a issue with the resources needed Note that the modpack with the highest ram recommendation was 5GB at a minimum and 8GB for the smoothest experience Still we experienced issues with the server I would like to point out that we have opted to try out a different host and use their 7GB plan just to test something The same modpack we tried on your service is working just fine on this new host No crashes or any other issues we experienced using your service We can only conclude the issue is not the modpacks we were using it is something to do with your servers themselves I did see you offered a refund and even asked me to remove this review I couldn t reply to that message even if I wanted too as I closed the ticket prior to your teams response due to I have made up my mind to just move on to the new host The ticket didn t seem to reopen for a reply if I even wanted too With this said I have no interest in using your services any longer after the frustrating experiences with performance of the server