Minecraft-hosting Reviews

I purchased a modded server and it was completely broken Random errors kicked almost everyone who wanted to join Most of my friends quit the server because they tried for hours every day to join and it wouldn t let them Customer support was horrendous and when I asked a question they would reply then just not continue the conversation at all When I asked them to fix it they told me that maybe I didn t upload the mods right which I did because I and someone else could join fine and the server worked for us but just not others I have asked for a refund and I have received no answer from customer support I will wait a little bit more but if anyone in your staff team is reading this review I want a refund as soon as possible for selling me a broken service Edit If I do get a refund I ll raise the review a bit because in fairness their vanilla servers are good but am extremely disappointed with the number of issues with the modded side of things Edit 2 They gave me a refund and explained that someone was trying to DDOS attack my server or something Don t understand why my server in particular but they did give me a refund and let me keep my original server Bottom line from my personal experience with this host Vanilla works great but I ran into some issues with mods

quick response helpful and i felt like the service i received for what i needed but kind of gave me a barely fair for what i paid for but i guess it s understandable I

I never have any problems with there servers but when it comes to continued customer relationship its unforeseen As you can only use there discount codes as a New Member Asked help from customer support and told me just make a new account

Im kinda shocked to see the review s cause ive used this host for about 1-2 months playing 1 12 2 spigot Server was actualy working as intended However when we renew and upgraded to 1 14 3 server become alle laggy and support seems to not respond as many other claimed So was i lucky at first or just unlucky now Giving them 3 stars cause server actualy did work for a whilewould of given more if there support was existing and problems was been looked at

They ve removed free automated tasks recently like restarting your server every x hours and now require you to pay 3 dollars to let you do so Bad move on their part They also disabled FTP access on free accounts but thats completely acceptable because it was being use for nefarious reasons like bitcoin mining The prices are decent but the automated task fee is a bit too much for me to even give this 4 stars