Modernloftrooms Reviews

We ve come across Modern Loft Rooms through what ended up being a rather fortuitous recommendation Colin and the team were superb from pre-start to finish Colin was prompt in communicating with us to asses our project and went above and beyond our expectations Our property has ceilings of nearly 4m of height This at times has added layers of concern to different contractors however Modern Loft Rooms was not fazed by it The team was attentive to meet our every aim - always polite professional and extremely detailed and efficient in their approach They ve quickly brought our vision to life an extended feature wall with recess features to one side and an inset electric fireplace Colin and his team managed the project in its entirety from assessing the structural plans shifting electric wires positioning liaising with an external contractor of mine and co-ordinating plastering I can t rate Colin his team and Modern Loft Rooms highly enough Highly recommend

Came across Modern Loft Rooms by chance - a lucky internet search As we looked for quotes for our 30sqm extension and garage conversion Colin called up and popped over to give us a very good and competitive quote and talked us through the process They started promptly in July 2021 and finished 13 weeks later Despite a few delays caused by fuel strikes and COVID Colin and the team endeavored to get the job done and to a high standard Thanks to Colin and the team we now have doubled the size of our lounge doubled our kitchen size and gained two new rooms a utility room and a playroom Our house has become more than just a home but our dream home We will definitely be recommending Colin and the team at Modern Loft Rooms to our family friends and colleagues

Fantastic services the guys done brilliant job again on my 2nd loft on our family home in harlow they done amazing job with so much potential experience through out tje jobWould definitely recommend great team

Modern loft rooms was very professional when they built my loft conversion everything was on time in the 5 week time scale that they gave me The company was very reliable and committed to my needs to the bespoke build as I have disabilities and needed special requirements to my home and my situation I would defently recommend this company and the guys where very friendly and professional and got the job 100 completed to my specifications

We chose Colin and the team after getting several quotes they weren t the cheapest quote but from the outset they were confident about how they could achieve our ideas and what we wanted as it was a non-standard loft design we wanted so we felt confident and they certainly didn t let us down They worked tirelessly to achieve our vision and nothing was too much trouble from the pocket doors false wall hiding the en-suite and additional windows to add light In addition and what has really made the difference has been the after care There were a few issues that needed addressing normal in any building job even months after as little things came up they have returned with no questions and sorted things out We are planning more work and will not hesitate to use Colin and his family again

Despite early good will Colin and Modern Loft Rooms provided an inadequate and careless service He undertook to remove an asbestos garage roof replace it with a new corrugated roof and provide us with certificates of safe asbestos disposal The work was carried out over two or three days at a cost to us of approximately 3500 Colin had subcontracted the waste disposal to another firm who were paid in advance However communication between the two companies was hopeless The waste company sent a man with a van who first arrived before the asbestos was ready for collection It was almost three weeks before he returned but then refused to remove it on the grounds that it was too heavy despite having been sent photographs previously After repeated prompting from us Colin said he would collect it himself and arrange separate disposal It duly disappeared soon after but no certificates of safe disposal were ever provided Three months later the new roof became badly warped and distorted enabling water to collect and pool It is clearly not fit for purpose Colin was informed and was sent photographs six months ago He accepted there was a serious problem saying he could see what was wrong and promising to come and fix it He has promised to attend to take care of it on at least ten occasions always only after constant cajoling but has never actually showed up to do the job He offers no explanation and when pressed afterwards claims variously that he is short of staff short of money has been ill had a family bereavement and that it was raining After six months we have been obliged at great cost to make alternative arrangements This is tradesmanship at its worst and he really should be stopped We have informed him that we will take him to trading standards but he said this was blackmailing and we should trust him promising again to fix it claiming it was not his fault but the suppliers There has been no progress whatsoever We are in our late seventies and find his approach neglectful and deeply distressing ADDITIONAL INFORMATION The contract was embodied in Modern Loft Rooms Invoice Number 182 dated 31 August 2023 for 3510 00 for removal of asbestos garage roof and to supply and fit corrugated sheet roof The bill was paid in full on 4 Sept 2023 to bank account nominated on the invoice This invoice shows that the company took over 3500 of our money for a roof that lasted barely three months Their suggestion that they were not involved is untrue I politely appeal to the Trustpilot QA team to ensure the speedy removal of this untruth

GOODAFTERNOON WE JUST WONDERED WHAT IS YOUR NUMBER AND WHERE IS YOUR ADDRESS THANKS

GOODAFTERNOON I HOPE YOUR WELL NO ANSWER FROM YESTERDAY THEN OR HAVE YOU MOVED TO A NEW SITE

Fantastic service The team were very nice and professional I highly recommend them again As a person I am - I do asks a lot of questions but they treated me with kindness respect and made me feel confident from the beginning till end that I made a great decision to get my mother loft done Thank you so much guys great team

Would highly recommend Modern Lofts They have done an outstanding job with our loft room extension Each room they made has been finished to a very high specification The guys at modern lofts were all very polite and kept the house nice and tidy and always kept us up to date on the build I would highly recommend them and we will definitely look to use then again in the future The finished build is just brilliant Great job by Modern Lofts