Mohd Reviews

Thank you so much for your always quick feedback and really good customer service We like to buy from you very much and everything is always delivered to Germany very fast and well packed Now we had a small irregularity and again the customer service responded immediately and offered us a solution Great Job Many thanks to Angelo and Marilena

MOHD have been entirely professional in dealing with a faulty delivery of terrace furniture ordered from Fermob Silvia of MOHD briefed Fermob on the issues so that they finally understood the problem and Fermob have replaced the faulty item like the reputable company they are I recommend buying from MOHD especially if like me you are a non Italian buying home furniture in Italy A problem professionally handled leading to success Thank you once again MOHD

I ordered a very expensive espresso machine I could not be happier - Customer service was fast I never had a response take longer than 24 hours I generally got a response within the hour if I emailed during their business day Italy - The product was shipped at an amazing rate via DHL to the USA - Prices were excellent - They kept me informed the whole way It is important to remember this is designer goods not fast fashion style design Items are generally made to order and timelines are subject to the manufacturer

We live in France and found this nice coffee table on mohd it We asked for a quote and rapidly received a response from Susanna a sales representative for French speaking customers We enjoyed kind fast and to-the-point email exchanges that answered all our questions We decided to buy despite a slight nervousness we all know how quickly international orders can become a headache if anything goes wrong And then it happened our table arrived damaged So it is with heightened nervousness that we entered the claim Well there was no need for anxiety the claim was most quickly picked up by Silvia She offered options for the resolution of the situation listened to our response and just a few days later a brand new table was delivered to our place So brilliant support all along It is without hesitation that we will make further purchases from Mohd in the future

After contacting customer service i received immediate assistance by email and the item i purchased was expedited In order to accomodate an innitial delay in shipment the company even extended a discount to my purchase I did a lot of research and thus far this company has the best competitive prices for brand name designer items

I have rarely had such an outstanding experience with a company like MOHD it It is a serious online shop where you can buy the best high-quality worldwide brands at reasonable prices Over the past six months I have ordered numerous items from them for over 80K From start to end not only met my expectations but far exceeded them Andra was very responsive by email on all my questions and concerns and went above and beyond with her service Grazie mille Andra The items I purchased were delivered in secure crates and I am extremely delighted with my order Thank you for smooth and pleasant transaction between Italy and Switzerland Highly Recommend

Angelo the customer service representative at MOHD was the absolute best When I found out the lamp that arrived had a European and not US plug he arranged for me to ship it back without having to pay 400 shipping It was a dream

ENG I bought a Varier Variable Balans Chaise from MOHD Susanna from customer service helped and guided me during the purchasing process Her help has been extremely valuable I asked to ship the chair after a certain date because I was not at home The chair arrived in perfect condition and in the timeframe that I asked for I would definitely recommend to buy from this vendor ITA Ho acquistato una sedia Varier Variable Balans Il supporto di Susanna del servizio clienti stato prezioso Avevo chiesto di far arrivare la sedia dopo una determinata data perch non mi trovavo a casa La sedia arrivata in perfette condizioni e nei tempi richiestiRaccomando questo venditore al 100

I purchased 2 units of the Martinelli Luce pipistrello lamps magis dish doctor a vistra bovist ottoman from the store All but one of the items have arrived i am absolutely delighted The items were beautiful very well packed But probably more importantly was the service rendered to me Being rather unfamiliar to the items that I had ordered i had easily 40 over questions that i had asked not kidding over numerous emails Also not being savvy with ordering online admittedly i am quite the challenging customer But Najeeb the sales consultant is extremely extremely patient helpful and responsive Not often have I encountered online purchases that have gone so smoothly Coming from Malaysia i am not familiar with Mohd the store The store popped up during one of my google searches I would recommend them based on the my experience this far Their prices are extremely competitive The service is excellent A 5 star experience Thank you so much Najeeb team Mohd

Wonderful customer service Excellent ship time Product is well packed