Mohd Reviews

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We were a bit concerned based on the

We were a bit concerned based on the reviews but we ordered a 4 000euros dining table 20 cheaper than the rest of the shops and everything went well Rossana was super useful and the table arrived almost on time 1 week delayed

I have been placed orders to MOHD many

I have been placed orders to MOHD many times I am really very satisfied by the service Although sometime it had some problem on the orders However Roberta always tried her best to solve the problem Love MOHD

One word perfect

I bought the chair Kata-Arper from Mohd last 25th december It was delivered today and it was well worth the waiting Milad helped me trough out all the questions I had and helped me out finding the right color and materials The chair is beautiful Thank you very much

Great customer service

This is my third order with the site and the responsiveness and support of the staff has always been great All orders have bene dispatched on time and delivered in a great condition I was concerned about the shipment of my marble coffee table but it was well packaged ensuring safe delivery

Good service recommended

I had very good service from Martina who helped me throughout all phases of my purchase from browsing to delivery of a sofa dining chairs and a TV unit I am very happy with my purchase overall I recommend MOHD

I have ordered multiple pieces of

I have ordered multiple pieces of furniture from Mohd The service is always amazing Even when there are manufacturing delays to no fault of Mohd s they remain helpful and supportive in getting the goods delivered and at a great price

Excellent Communication Customer Service

Working with Mohd has been very straightforward and enjoyable After an issue around the availability of a product that I had ordered presented itself Susanna from Customer Support was very helpful and understanding Susanna patiently listened to my concerns and helped me to quickly and effectively remedy the situation Her customer service and communication was exemplary I can t wait to receive my order Edit 22 09 23 - I recently requested further information on my order and this time was assisted by Simona Again I received excellent customer service All of my questions were answered quickly and professionally and she was able follow up directly with the manufacturer in order to give me an update on my order Thank you

How to turn a bad experience into a great one

My experience started with some bad luck as my order was heavily damaged during the transport However when getting in touch with the customer service I had the luck to be helped by Silvia she is a true example of kindness and patience Silvia initially reassured me that the item would be replaced and in just a matter of few hours she organized the new shipment What a great experience and demonstration of professionalism and dedication from her Thank you so much and keep doing what you are doing

great customer experience

I ordered several lamps from this website and encountered some quality issues with one of them The customer service team from MOHD was very responsive and helpful to solve my issues They were very patient and always offered a solution I would definitely recommend this site again

Great service

Mohd as seller had to correct a huge problem caused by Luceplan the producer of the lamp 8 watt Mohd supplied the exchange parts and the delivery to me free of charge even after the warranty had expired in the meantime Great work and customer dedication of mohd