Montefortunacigars Reviews

Great experience

Have ordered and received 4 500 00 in cigars this month alone All have shipped beautifully and quickly The first order was a out of stock situation on three pack of Cohiba but was quickly notified they went ahead and shipped all in stock items not only shipped them but broke them into multiple boxes to make smoother ship experience also Followed by me placing three more orders Montefortuna is a new supplier for my cigar needs but are trusted at this point for me for all my Cuban cigar needs in the States very smooth communication with customer service and they do give VIP treatment as all suppliers do for spending larger amounts with them also please don t forget to check open and inspect during checkout that protects you all that I know of who ship do not guarantee or do returns if u don t let them check so please don t leave bad feedback if u don t select this option Thank You G W T

Fantastic Cigars and Service

Vanessa was incredibly helpful to me US customs notified me that they seized my cigars at JFK Vanessa corrected this by resending replacements in a very timely manner They arrived quickly in fantastic shape Fantastic service and the reason that I continue to buy from Montefortuna Great cigars and great service

Hello

Hello I want to express my thanks and impressions from the Montefortuna website I ordered cigars for Bulgaria and was looking forward to them but when they arrived it turned out that I could not get them because they are an excise product for Bulgaria After contacting Montefortuna they paid attention to me and promised to take my cigars back and refund my money Thanks to Chelsea with whom I corresponded

This is not the first time I buy cigars

This is not the first time I buy cigars in this store The quality is always on top the consultants always answer all your questions Once the parcel was not missed by customs so the employees of Montefortunacigars sent it to me again after a while and everything came in the best possible form Thank you for your work Thank you Chelsea

Elite staff at Montefortuna

I have ordered twice from this company and shipping is pretty fast I live in Los Angeles the and customer service is Elite Chelsea head of customer support gives you a fast response and takes care of the situation I will continue to give give montefortuna my business

Fanatic cigars collection

Fanatic cigars collection the entire process to get my cigars was less than 10 days despite the fact I m staying in Malaysia Especially Mr Richard was very kind polite and helpful Will definitely buy again

Great customer service

My friend and myself are regular visitors and purchasers from the website There is no denial to the excellent quality price and shipping they provide My positive review is predominantly about their customers service And what a service it is Thank you Chelsea for looking after my case

I ordered in this store for the first

I ordered in this store for the first time and was surprised by the quality of the service fast delivery everything was packed very neatly there was a boveda in each bag of cigars For my first order I asked for some memorable little gift - a postcard or something like that Unfortunately the store is not entitled to give gifts but instead the parcel was sent not at the usual speed but at the priority one I am pleased with the attention to detail Made 2 more orders I look forward to them Thank you Mark and Chelsey

Awesome Service start to finish

I ve just received my 1st delivery of cigars for Montefortuna I was a little worried as I ve never ordered on line Service was top notch I always knew the status of my order Sticks arrived as promised well wrapped with Boveda pack inside Thanks to Chelsea and team for taking all the worry out of my 1st order