Moonside Reviews

Moonside Design Official Site Smart Home Light Designer Lighting Fixtures

moonside.design
2.84
37 reviews
Average Rating
Based on 37 user experiences

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Rated 2.84 out of 5 by 37 Happy Customers

45.9%
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54.1%
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AI Review Summary Based on 37 reviews

Customer experiences with Moonside are highly polarized. Negative reviews cite non-delivery, scam practices, and poor communication, while positive reviews praise product quality, smart features, and helpful service when orders are fulfilled. The company demonstrates significant fulfillment issues alongside strong product performance for some buyers.

What customers love
  • Product quality
  • Smart features
  • Great packaging
Common concerns
  • Scam practices
  • Expensive pricing
  • Defective items

Last updated 2 months ago

T

I love the lamp

I love the lamp Customer service is quick and helpful
J

I m so in love with the Moonside lamps

I m so in love with the Moonside lamps Endless color possibilities If you love led colors you will love this lamp The transitions are soft smooth and very pleasant My only wish is that it was wireless and that they allow adding motion to the self-created color themes Other than that it s amazing I m very happy with it The shipping time is slightly slow but acceptable for busy season
T

I just wanted to give a shoutout to the

I just wanted to give a shoutout to the amazing moonside neon lighthouse They are seriously the coolest thing I ve added to my home in a long time The setup was super easy and I love being able to control the lights with my phone or voice commands Plus the quality of the lights is top-notch - they re bright without being harsh and they look great in my space I m seriously impressed and would definitely recommend these smart lights to anyone
A

I had a few questions about my

I had a few questions about my purchases and the moonside team were very helpful and patient with me They really went above and beyond to make sure I had all the information I needed to make the light works perfectly with my smart home system I love feeling taken care of as a customer and your team definitely made that happen for me Thanks so much for providing such great service
K

Everything went as planned

I was nervous about ordering from moonside after Reading the ratings on trustpilot - but everything went smooth I bought Neon Hex LED and it arrived Yesterday I Got a shipment link so I could follow my order all the Way
Z

The lighthouse is a great light and the

The lighthouse is a great light and the lamp is majestical Shipping took 7 days and everything great with order No problems here so I don t know why all the bad reviews and as none of that is my experience Customer service is great and replied to me within a day or so and they answered all my questions About to buy again from them as their products are as good quality as Govee and probably even better on some respects
S

Absolutely brilliant got loads of email

I know these guys have gad a bad rap but i had a Absolutely brilliant experience with moonside the light hose light is Brilliant and i got loads of emails along the way and very very happy the lights are wicked x thank you moonside -
D

Already bought 4 products in the past

Already bought 4 products in the past 2 yearsAll of them arrived all of them are fine I love themThere was some slowness in delivery but after some pings everything was fine Recommended no fear
S

Love love love these lights

These living room lights are a breeze to set up The app runs smoothly with no glitches like my old smart lights Might grab some for the bedroom too
E

Well pleased with these

Got these for the lounge last month - they re brilliant Dead easy to set up and works great with Alexa Pricier than regular bulbs but I get what I pay for

About Moonside

Get the most beautiful smart designer lighting products that work with Google Home Amazon Alexa Apple Home and all smart home lighting integrations Shop Moonside Lamp One Moonside MagLight Neon Lighthouse Moonsie Crystal Cube and more products

United States

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