Moonside Reviews

Moonside Design Official Site Smart Home Light Designer Lighting Fixtures

moonside.design
2.84
37 reviews
Average Rating
Based on 37 user experiences

RatingFacts is an independent review platform and is not affiliated with Moonside (moonside.design). All trademarks, logos and brand names are the property of their respective owners. Learn more · Report abuse

Rated 2.84 out of 5 by 37 Happy Customers

45.9%
0%
0%
0%
54.1%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 37 reviews

Customer experiences with Moonside are highly polarized. Negative reviews cite non-delivery, scam practices, and poor communication, while positive reviews praise product quality, smart features, and helpful service when orders are fulfilled. The company demonstrates significant fulfillment issues alongside strong product performance for some buyers.

What customers love
  • Product quality
  • Smart features
  • Great packaging
Common concerns
  • Scam practices
  • Expensive pricing
  • Defective items

Last updated 2 months ago

S

Holiday shipping was delayed

Holiday shipping was delayed but customer service was top-notch and kept me updated The lights are fantastic - easy to install great app and lovely colors Worth the wait
S

The quality is fantastic and worth the

The quality is fantastic and worth the wait You can see the careful crafting in every detail - I m so pleased with what I got
B

These lights were super easy to set up

These lights were super easy to set up in the living room The app runs smoothly We used them for movie night and they created such a cool atmosphere
J

The customer service was fantastic

The customer service was fantastic They sent setup videos beforehand Once the lights arrived they were easy to install the app is simple to navigate and the colors look lovely
S

So far awesome

This Halo Lamp is great I plugged it in and got cool lighting instantly It looks fantastic - I m so happy with it
G

The halo lamp is amazing

The halo lamp is amazing absolutely worth a lengthy wait and also having to hassle Moonside customer services to actually remember my pre-order from March and send it to me
D

Moonside Halo Lamp

This is the coolest smart light I ve seen

About Moonside

Get the most beautiful smart designer lighting products that work with Google Home Amazon Alexa Apple Home and all smart home lighting integrations Shop Moonside Lamp One Moonside MagLight Neon Lighthouse Moonsie Crystal Cube and more products

United States

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business

Related Companies

View All
1
Zalap
2.33 (12) · zalap.com