Motivesupplies Reviews

Motivesupplies - Automotive Multimedia Specialist - Carplay Android Auto

3.47
17 reviews
Average Rating
Based on 17 user experiences

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AI Review Summary Based on 17 reviews

Customer reviews for MotiveSupplies show a mix of experiences. Several reports detail severe issues with order handling, cancellations, refunds, and poor communication, resulting in negative experiences. Conversely, numerous other reviews praise the product quality, functionality, and excellent customer service, including fast delivery and helpful technical support. The overall experience is polarized, with significant negative incidents balanced by strong positive endorsements.

What customers love
  • Great product quality
  • Easy installation
Common concerns
  • Expensive pricing
  • Faulty product handling
  • Order cancellation issues

Last updated 2 months ago

E

Very bad handling of orders cancellation

My order wasnt shipped for several days I then cancelled but they refuse to refund my payment it is more than three weeks after cancellation of my order and they have proof that the item is on its way back to them Their response times were always very long and I didnt get the impression that they care about sending people their money back at all
C

MMI box is terrible

MMI box is terrible Bad AudioAirplay doesnt workCar play disconnects a lotReversing Camera didnt work Oh and they deny refunds for faulty products because install it and finding out its faulty and just a bad product is classed as using it I also when trying to fix the issues with the company got adviced to buy some more wires only for them not to work as well
V

Worst company ever

Very bad comminucation regarding connecting the device I was not satisfied with the product and wanted to return they mention this can be done on their website They told me they would not take back the product although this is the Dutch law This company is owned by criminals and I would highly recommend not to buy anything from this company This company is using lies for not taking back goods as shown on all bad reviews
L

Motivesupplies searching module aliexpress

Where do i start Product I ordered from this Dutch company as they say its a dutch product coming to me straight from China as i guess from aliexspress which is not a problem at all but over there cost maximum 250 and I pay for it 750 ehh good business brooo At the order I put that i want a 10 25 inch screen and i got one of 8 8 inch after i complain on whatsup they say that is one fault of them and they change if i send this one back but anyway i dont want anouther 2 weeks of waiting so i sad is not a problem Radio keys that they give for 10 is shit easy to take the radio with them but after to take the key from the radio is a dramaaa rear view camera for 50 looks like 15 years old nokia mobile camera VGA Have user manual only with chinese letters ok aliexpress 8 Anouther good business my brothers In the and of all they order everything for me from chinese site sell it for me triple price and say that is one european Dutch product When is i good product is not a problem when its comeing from but after u get and its nothing what you expect and you realise that you paid triple price its very sad Never recommend this site
J

Audi Apple CarPlay

I purchased this unit including the flip out screen before I received the unit I informed that I need to pay duty after already paying 450 for the unit of 18 When motive supplies states No Duty to be paid they asked me to pay and they would reimburse me After asking 3 times never happed Once the unit was received the instructions that are in the box are not very helpful but they have a QR code to go to their store and its a store is on Ali Express called COIKA There it costs 50 less what I just paid I was trying to avoid these items however that was my fault for thinking it was a Netherlands company product Which it isn t After struggling to get the unit to work having to reach out to a UK installer to ask for help as the reply s were taking to long to get the issues sorted I was then told by Motive that it probably a duff cable I should go buy another and they would reimburse me Which again didn t happen new cable bought unit is working Do I feel it s 500 worth no not at all but again it s not it s only worth 250 So please don t get suckered into thinking it the real deal it is just large mark up on Chinese equipment Good luck

About Motivesupplies

Motivesupplies levert high end multimedia oplossingen Specialist in BMW Porsche Audi Mercedes Snelle levering eigen producten en de beste service

United States

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