Motivesupplies Reviews

Motivesupplies - Automotive Multimedia Specialist - Carplay Android Auto

3.47
17 reviews
Average Rating
Based on 17 user experiences

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AI Review Summary Based on 17 reviews

Customer reviews for MotiveSupplies show a mix of experiences. Several reports detail severe issues with order handling, cancellations, refunds, and poor communication, resulting in negative experiences. Conversely, numerous other reviews praise the product quality, functionality, and excellent customer service, including fast delivery and helpful technical support. The overall experience is polarized, with significant negative incidents balanced by strong positive endorsements.

What customers love
  • Great product quality
  • Easy installation
Common concerns
  • Expensive pricing
  • Faulty product handling
  • Order cancellation issues

Last updated 2 months ago

C

Motive supplies screen

Had a mixup with shipping so took quite a long time to get to me but I was given android auto as compensation apart from that the screen is very good looks oem and performs really well
C

Misleading

The Product I bought a 10 25 screen Qualcomm 8 core 8GB of RAM 128GB of storage for reference First the screen is good product but not amazing The screen has a lot of glare and doesn t have the anti-glare protection that the website description says The screen doesn t come with any how-to instructions There are plenty of YouTube videos available for similar units which should help you configure the screen properly Overall screen rating 3 5 starsCommunication Sometimes the DMs were very responsive usually within a few hours Often the DMs would take one business day from the U S with some follow ups for non-responsiveness Overall communication rating 3 starsThe greatest concern for me was how the Android screen was described on the Motivesupplies website As of March 21 2023 there were statements on the Motivesupplies website that were misleading 1 Fully integrated with the car The new interface does not integrate with a heads-up display HUD if you have one The HUD will work normally when you switch back to the OEM system and switch off the AUX port In defense of Motivesupplies I asked about the HUD integration and I accepted the way it would work The fully integrated statement can be misleading for some that may not have asked about their HUD 2 We put together our own systems Our system is therefore 100 different from that of our competition This statement is simply not true Motivesupplies does not manufacture their own equipment Motivesupplies is a small shop in the Netherlands also referenced in their Terms of Use on their website Motivesupplies mainly do installs in a single garage There is physically not enough size or scale to manufacture the component parts for the inventory they sell on their website The industry has only a few screen manufacturers and the units are largely the same Motivesupplies uses a Chinese screen manufacturer who slightly modifies some of the code to make it look like the screens come from Motivesupplies The interface is identical to some of the higher end screens you can buy on Aliexpress Nunoo ex also including the same chipset options Functionally there is nothing materially different than what you can get on Aliexpress for about 35 40 less confirmed with product demos I received from Aliexpress 3 The system starts up with our own logo This may be true but that doesn t mean Motivesupplies built the screen Motivesupplies likely provided their boot logo to their Chinese supplier for the custom look The arrangement is similar to a company using a Chinese supplier to rebrand clothing with their logo then reselling the clothing as their own 4 Fast shipping Fast means different speeds to different people For me it took Motivesupplies four days to create the shipping label and another four days for Motivesupplies Chinese supplier to send the screen unit to the shipping company Yunexpress in Shenzhen Guangdong Province China It took another 10 days for the unit to arrive at my house for a total of 17 calendar days from purchase from the Netherlands to delivery in the U S Motivesupplies website listed my item as in stock with a worldwide delivery time between 3 8 business days Look it s easy to criticize someone else I am writing this review so others can understand what they are really getting I also understand why Motivesupplies would want to markup Chinese products for resale They are in the business of making money and Motivesupplies can add this revenue stream to supplement their installation business Was the screen worth the 35 40 markup from what you can get on Aliexpress In my opinion not at all As a consumer I feel taken advantage of and this is a purchase I have reservations about I wish I knew all this information before I placed my order And I also wished that Motivesupplies was honest about their operation on their website and when I directly asked them In the end the product you will get from Motivesupplies will be fine It is a matter of how much you want to pay for the same thing you can get for a lot less elsewhere I hope this review helps you decide what s best for you Website rating 2 starsOverall rating 2 5 stars

About Motivesupplies

Motivesupplies levert high end multimedia oplossingen Specialist in BMW Porsche Audi Mercedes Snelle levering eigen producten en de beste service

United States

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