


Based on authentic user experiences
Sam
6807 reviews
N/A
6 months ago
Trade in my apple 6 watch
I wanted to trade in my apple 6 watch for a new series 7 via AO com I was quoted 180 For my watch which I accepted The next day I received the address label and bag to return it in I used Special Delivery to send it on the same day On the next day receipt of watch was acknowledged and later the same day the 180 was in my bank account First class service
Karen Beaumont
6807 reviews
N/A
6 months ago
Blacklisted phone
appalling company to deal with offered me sensible money online for a 7 year old laptop in great condition On receiving it they complained that the battery didn t have more than 80 life in it funny that after 7 years daily usage Pathetic service and no opportunity to speak to anyone either
Jay C
6807 reviews
N/A
6 months ago
Avoid this company at all costs
I found this company through Very I trade in an iPhone 11 pro max and a few days later got an email saying my device was blacklisted due to be deemed as lost or stolen I have being use the phone for 5 years without any issues and all of sudden after they received the phone is blacklisted I believe they putted in the blacklist because now they will discard my phone and I am loosing 160 They told me to contact the carrier the carrier told me to contact the seller the seller is from abroad and said they don t have an international blacklist Apple says they don t have access to the list Like anyone knows how to sort this out and the company doesn t want to return my phone The police said to ask for legal aid but how much will cost More than 160 If the phone was stolen would I sell to a company Doesn t make any sense
Leb
6807 reviews
N/A
6 months ago
Buyer trade in customer beware
Avoid this company at all costs Do NOT trade in your phone You will be completely scammed AVOID AVOID AVOIDOne star is one too many
James Mcgovern
6807 reviews
N/A
6 months ago
Dreadful service
I traded in an old phone to Samsung to buy a new S24 They outsource their trade in bsuiness to this company I had a similar experience to other customers - offered a fair price for an old phone intially followed by a reduction for minor damage a scratch after they have sold you their product AVOID AT ALL COSTS
angela
6807 reviews
N/A
6 months ago
Told I d receive 30 for a series 3
Dreadful service advised device was worth 130 by them so paid almost 10 postage to send to them came back and advised it was actually only 20 The iPad is immaculate and only an option to put what generation and gb Did return to me but arrived attached to a piece of cardboard not in its original box I sent in so is no worth even less to sell onmyself Avoid using them total rip off
CS
6807 reviews
N/A
6 months ago
If I could give zero star I would have
Told I d receive 30 for a series 3 Apple Watch which was in perfect working order Sent off to them then received a different offer of 15 No explanation why Stay away very false advertising company and so untruthful
Ken
6807 reviews
N/A
6 months ago
Absolutely disgraceful unethical company
If I could give zero star I would have Trade in offer through Very for an old tablet when I bought a new one They offered 25 so I reset wiped it checked it was working and packed it up securely it is in very good condition Got an email a few days later saying there is a problem and it is stuck on the loading screen and is faulty so would now offer me 3 I refused that and told them to send it back It arrived a day or so later I opened it up switched it on and it was working perfectly no issues Of course they didnt send back the original case it had been in since it was new Avoid like the plague trying to low ball to 3 I bet they didnt expect me to tell them to send it back Nasty
Thomas Probert
6807 reviews
N/A
6 months ago
Avoid
Dont hold up their promises
Clive Turner MIET
6807 reviews
N/A
6 months ago
Awful avoid at all costs
Awful avoid at all costs I wish I had realised that samsung use a 3rd poorly run party for the trade in I sent though my phone apparently there s a mark I ve declined the 270 offer And requested the phone and other items be sent back I emailed they refuse to send the cases back it was less than 24 hours And judging by comments on I expect they ll keep my box I feel sick to the stomach I actually feel like I ve been conned I did look at samsung website couldn t find anywhere that said just send phone No where on the leaflet did it state this I honestly can t tell you how upset I am They ve literally ruined any chance off selling on ebay now Gutted is an understatement if you use them Keep everything just send the phone take pictures or video And above all else Be very careful