


Muebles de Jardín y terraza | ® Muebles-Exterior.com
Based on authentic user experiences
Susan E
6731 reviews
N/A
10 months ago
NO GUARENTEE ON PRODUCTS
I bought 4 parasols and bases less than 1 year ago for 2200 2 are now broken and the company said there is NO GUARENTEE on their products Do not buy from a company who doesn t have the confidence to offer guarantee for their products Look for a company with a better customer at service policy Compr 4 sombrillas y bases hace menos de 1 a o por 2200 2 est n rotos y la compa a dijo que no hay GUARENTEE en sus productos No compre a una empresa que no tenga la confianza de ofrecer garant a para sus productos Busca una empresa con un mejor cliente en la pol tica de servicio UPDATE Further to your accusatory response below No they have not been dropped on the floor I know this is your standard answer and if it were the case I would not be asking for a refund replacement of the item I invite you any representative from your company to come and inspect the parasols Yes I sent you photos which clearly show breakages at the joint of the rods where they have been screwed together therefore causing a weak spot When I asked for a refund under your warranty terms you clearly stated that they do not come with a warranty I have the email you sent I repeat my first comment BUYERS BEWARE look for a better company who gives a genuine warranty not just a statement here to the public but then denies it in private email Just Shocking
Ori
6731 reviews
N/A
10 months ago
Excellent products and attention
Excellent Very good quality products and even during Covid19 time they attend phone calls and are able to give you accurate answer I highly recommend them