AI Review Summary
Based on 134 reviews
Customers consistently report excellent fabric quality and a wide selection of designs. Fast delivery is frequently praised when experienced. The company's German location and misleading UK web presence cause significant delivery and expectation issues. Poor customer service and misleading product information are recurring complaints. Some customers report receiving incorrect items or facing return difficulties.
What customers love
- Great fabric quality
- Huge design choice
- Fast delivery
- Helpful customer service
Common concerns
- Expensive pricing
- Slow delivery
- Misleading website
- Poor communication
Last updated 5 days ago
M
Mrs Lewin
Exactly what I ordered perfect colour match
B
BRIAN Parker
Really lovely fabrics as always
Quick and well notified delivery even though it was from outside the UK Really lovely fabrics as always Thank you
H
Helen Sunderland
Great fabrics
Great fabrics Good quality and the colours match the pictures on the website I ve had cushion fabrics and dress fabrics and never been disappointed Delivery time as promised too
P
Paula F
Great online fabric shop
Great online fabric shop The fabric was as described of good quality and arrived with an attached tag with washing ironing instructions and what the fabric composition was I shall definitely use them again
J
Jane Parnum
Great quality and value
Great quality and value Helpful friendly staff
B
Beryl Andrews
Efficient
Efficient when goods arrive they are what they say excellent service
D
Diane Quintyne
all round good buying experience
communications good delivery good product excellent
K
Kate
Excellent retailer
Excellent retailer Good quality fabric which arrived from Germany within 3 working days Would definitely recommend
G
Gillian James
Always good selection of fabrics
Always good selection of fabrics Delivery prompt
L
Lynne Welham
My go-to company for material
Wide variety of quality materials available easy to navigate website useful photos of made-up items gives ideas for projects and how they might look when completed My go-to company for all my material requirements
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