Based on authentic user experiences
Peter Raneri
7805 reviews
N/A
1 year ago
RUN RUN RUN from this web site
RUN RUN RUN from this web site They claim they had 100 yards of fabric on hand When placing my order they claim they had it charged my CC ASAP after 2 wks no fabric Funny they did not have any in stock and waiting for it but was told it could be weeks Life must be tough to lie about having stock billing the cust Horrible cust service
KATHY KING
7805 reviews
N/A
1 year ago
I ordered 2 yards of fabric and my card
I ordered 2 yards of fabric and my card was immediately charged But two months later I still have no fabric Numerous phone calls and emails have not been responded to I did talk to someone once who said it was on backorder That was a month ago Now I m getting no answers at all Buyer beware
Lisa W
7805 reviews
N/A
1 year ago
Terrible Customer Service
Not a very professional outfit Operators don t seem to understand customer service and do not make an attempt to resolve issues amicably As other reviewer said you are charged instantly and then may wait an indeterminate amount of time for your order With so many fantastic options out there I will give this place a big Pass in the future
Sylvia
7805 reviews
N/A
1 year ago
Fabric arrived NOT AS DESCRIBED
Fabric arrived not as described Should be 54 wide Customer service rep argued with me that this has never happened before She repeatedly told me that it should be 54 X 36 I ordered a yard Yes I know that Fabric was not 54 wide And the quality of the fabric was very disappointing I wasted my money on this company and I won t do that again
Sharon Gold
7805 reviews
N/A
1 year ago
Photos looked nothing like fabric
Two sample fabrics ordered looked nothing like the photos on the site The fabrics were visually represented as velvety matte but were in person shiny and cheap looking Customer service refused a refund and said that everyone should know polyester is shiny I ve successfully ordered before from FG but in the future will likely find another discount designer fanric purveyor If you use FG do notorder without first getting samples --and be prepared to lose that investment
Marietta Caldwell Williams
7805 reviews
N/A
1 year ago
My Go-To Source
Excellent quality unmatched selection and quick service FabricGuru Is my go-to source for decorator fabrics and consistently exceeds my expectations
CAHILL CHRISTINE A
7805 reviews
N/A
1 year ago
Huge fan of Fabric Guru
I have been a customer of Fabric Guru for 3 years and have been delighted with both their fabrics and service Like any site there have been a few misses but the customer service department was quick and professional in resolving any issues I had I am a huge fan I do wish the website was more user friendly but somehow still manage to find loads of wonderful fabrics at great prices so it s clearly serving its purpose Great job Fabric Guru I only wish I could visit
GreenGrl SR
7805 reviews
N/A
1 year ago
Speedy Generous Service
My first time ordering I received my remnant quickly but it was much less yardage than stated on the website I received a reply and a generous resolution within 24 hrs of my email I would order from them again
