Myfax Reviews

Customer service was really helpful and courteous

Customer service was really helpful to cancel my subscription Unfortunately since we have no more use we had to cancel it He was also giving me other options as well

Simona was very helpful with the issue

Simona was very helpful with the issue I had She walked me through the whole process and stayed on the line with me until it was completes Simona was also very pleasant to speak with

Mohd Represents Excellence

Mohd was professional friendly and helped me from start to finish to make certain that my fax was successfully sent It is not often that you are treated so importantly

My problem was solved in a timely manner

My problem dealt with billing It was handled in a very professional manner and the issue was taken care of It was a pleasure speaking with Moe We had a great conversation My thanks to him for getting everything fixed Give him a raise

Lohita

Lohita was very helpful and understanding of my needs regarding my MyFax account I let her know in the future when resources are more readily available I will return to have an account with MyFax

A must have for small business

I have been a MyFax customer since 2009 MyFax provides a platform which allows you fax documents from your home office or cell phone as well as to receive faxes through your e-mail As an attorney I found it to be an excellent way to transmit documents to clients and to stay in the loop of the various transactions my practice was engaged in I would recommend MyFax for any business as it is a functional easy and inexpensive means to reliably conduct business via fax

Thank you

We were having problems with our account and Simona B came to our rescue and made things right She was able to straighten out our issue very quickly and without issue Thank you Simona B

Superb Customer Service

I contacted MyFax on Friday September 2 2022 because I had a concern about my billing When I originally the representative I spoke to was cold and rude It seemed I had called at an inconvenient time and he did not want to assist me In the middle of my conversation the representative hung up on me When I called back a 2nd time I was lucky enough to get customer service representative Nicoleta L She was so much more pleasant and patient than the first representative She took the time to really listen and hear my concern I commend Nicoleta to answering all my questions to the best of her knowledge The information she did not know Nicoleta informed me she would email me the answers after speaking with her manager She did just that I was very pleased with my interaction and wished there was a way I could contact her directly if I should ever need assistance in the future