Mymusictaste Reviews

Never again

My sister and I bought tickets for an additional event to a concert The event included access to the soundcheck a group photo with Ateez a signed lanyard special photocards stuff like that It was pretty expensive too 169 each We were supposed to receive the lanyard with the concert wristband but when we got there there were no lanyards left also nobody told us where we would receive them beforehand so we didn t know until other fans told us After the concert we asked mmt staff members about it and they said that they couldn t give us lanyards now because they had already been sent to the next venue We sent an email asking them to either send us the lanyards even offering to pay extra for the shipping or give us some money back since we obviously didn t get everything we paid for At first they requested us to proof that we had attended the concert which we did by sending photos of the wristbands for the event and the concert and including the order number and everything After a few days they just told us that they wouldn t give us the lanyards not even giving us a reason and that was it We originally wanted to sue them because we do love Ateez a lot and we really wanted those lanyards Less because of the money and more because of the emotional value of having something hand-signed by your favourite idol but we are not familiar with korean laws and we can t really affort to sue them so in the end we paid a lot of money for a soundcheck and a group photo with like 50 other people Never again

I will never recommend them to anyone

Terrible service Orders took forever to be shipped out Biased Unfair Same people keep getting all the privileges of fansigns I don t recommend anyone I know to shop from them and I will never go back to their store

Paid for services I never received no refund made

Paid for a video replay of a show on their website which they never provided Emailed them asking for a timeline when it would be available but only got back evasive answers It s been three months

Garbage

Garbage just pure and simple garbage Customer services is non existent to top it all Purchased ticket for an online concert that was scheduled for this past weekend I should ve checked these reviews before hand The website itself is odd it tells you to redeem codes if you purchased tickets from other websites but if you purchase a ticket through them you will only get a confirmation of your purchased amount and pretend you re getting a pat in the back if you want more from them There was not a single reminder email which was fine cos I had everything on my calendar but is customary for these event website to send you reminders every few days the links should be included in the reminders so you dont freaking miss the event or have to jump through hoops for it I still havent figured out how to watch the concert and like i said CSR - NONE So pissed with this website I will tell you DO NOT buy tickets from this place EVER

more like MyMusicScammers

AVOID AT ALL COSTS I pre ordered an album on this site because it was the official partner of a group I like I could only select express shipping for almost 25 additional costs I still bought it because I thought I d have the album quickly at least But I was so wrong After one week of the release my album was still not shipped so I contacted the store They refused to answer until I sent a second mail After a total of 8 days I finally got a response saying that my package is being prepared for shipment Then it took another two weeks until I got my album I ll never buy anything there again Also they have a strict no refund policy which is ridiculous I can call myself lucky that I received the package undamaged

Very disappointed left out members and won t provide full product purchased

For my first concert I went to see Xikers and bought meet and greet tickets via MMT and it s been 60 days since the concert it happened October 24th 2023 and it s January 6th 2024 when I write this and they are yet to send anyone who purchased vvip the group photo and as several of us try to get an update only one was provided and that was that they are sorry about the delay and they would be given by the end of December However other kpop groups have done meet and greets after Xikers and they have gotten their group photos so it makes me question why MMT chooses to ignore all the people wanting their photos Very disappointing considering they also messed up the handwritten notes from Xikers where they added a member twice yunjun and completely left out another yechan which I see as very disrespectful to the group and its members Please do better mmt

Inexistent customer service

Inexistent customer service I had a problem with a delivery and reached out to them They judged that the issue was solved by simply not answering and closed the conversation Even getting a no unfortunately we can t do that is better then no answer at all MyMusicTaste isn t bad until you have to deal with customer service

The album I ordered never arrived

The album I ordered never arrived and all I got from customer support were two automated emails and then radio silence I wasn t even hoping to get my money back as it was a unrefundable purchase as a part of an artist campaign I just wanted to ask what even is the problem Oh well